What are subprocessors?
Subprocessors are third-party companies that help us provide our services. We carefully vet each partner to ensure they meet our high standards for security and data protection.
Service Providers That May Process Personal Information
These providers may have access to personal information like names, email addresses, and learning progress as necessary to deliver our services:
Payment Processing
Stripe, Inc. (United States)
Purpose: Secure payment processing for subscriptions and purchases
Data types: Name, email, company name
Why we use them: Industry-leading payment security and compliance
Communication Services
Twilio Inc. (United States)
Purpose: SMS notifications for course reminders and updates
Data types: Phone numbers
Why we use them: Reliable delivery of important learning notifications
Sendgrid, Inc. (United States)
Purpose: Email delivery for course materials and notifications
Data types: Email addresses
Why we use them: Ensures your learning materials reach you reliably
Customer Support
Intercom, Inc. (United States)
Purpose: In-app customer support and help resources
Data types: Name, email, country, region, IP address
Why we use them: Provides you with fast, personalized support when you need it
Data Integration
Merge API, Inc (United States)
Purpose: Integration with HR systems for learner enrollment
Data types: Name, email, SMS number
Why we use them: Seamless integration with your existing HR systems
Cloud Infrastructure
Amazon Web Services (AWS) (United States)
Purpose: Secure cloud hosting and data storage infrastructure
Data types: All platform data including names, emails, learning progress, and course content
Why we use them: Industry-leading security, reliability, and compliance with certifications including SOC 2 and ISO 27001
Service Providers That Do NOT Process Personal Information
These providers help improve our platform using only anonymized or non-personal data:
AI and Content Services
OpenAI (United States)
Purpose: Course topic research and content suggestions
Data types: Anonymized prompts only
Privacy note: No personal information is shared
Anthropic (United States)
Purpose: Course topic research and content assistance
Data types: Anonymized prompts only
Privacy note: No personal information is shared
DeepL (United States)
Purpose: Content translation services
Data types: Course content only (no personal information)
Privacy note: Only course materials are processed, never learner data
Content Creation Tools
Synthesia Ltd. (European Union)
Purpose: Text-to-video content creation
Data types: Course content for transformation
Privacy note: Creates videos from course materials, not personal data
WellSaid Labs, Inc. (United States)
Purpose: Text-to-speech for audio content
Data types: Course content for transformation
Privacy note: Processes course text only, never learner information
Analytics
Amplitude, Inc. (United States)
Purpose: Platform improvement through usage analytics
Data types: Anonymized user behavior data
Privacy note: All data is anonymized before analysis
Our Commitment to Your Privacy
How We Protect Your Data
All subprocessors sign strict data protection agreements
We regularly audit their security practices
Data is only shared when necessary for service delivery
We maintain SOC 2 Type 2 and ISO 27001 certifications
Your Rights
You can always:
Request details about how your data is processed
Ask for your data to be deleted
Update your information at any time
Contact us with privacy questions at security@7taps.com
Geographic Data Storage
Most of our subprocessors are located in the United States, with robust data protection measures in place. For EU customers requiring data to remain in the EU, please contact our support team to discuss available options.
Questions?
If you have questions about our subprocessors or data handling practices:
📧 Email: security@7taps.com
💬 Chat: Use the chat widget in the bottom right corner
📚 Learn more: Visit our Privacy Policy
This list is updated regularly. For the most current information, bookmark this page or contact our support team.