Link and QR code sharing are 7taps' most frictionless delivery methods. Create a course, generate a link or QR code, and share it anywhere—Slack, email, printed materials, websites, or text messages. Your learners click once (or scan once) and start learning immediately, on any device.
This guide covers everything you need to know about link and QR code sharing: how they work, customization options, best practices, and when to use these methods versus alternatives with individual learner tracking.
Table of Contents
How Link & QR Code Sharing Works
What Makes Link & QR Code Sharing Different
These sharing methods remove every barrier between your learner and your content:
No authentication required - Learners don't create accounts or remember passwords
Instant access - One click or scan opens the course on any device
Cross-platform compatibility - Works on phones, tablets, desktops, and laptops
Universal reach - Share anywhere: messaging apps, emails, printed materials, intranets, or websites
Persistent URLs - Links stay valid indefinitely and always point to the latest course version
Print-friendly QR codes - Perfect for physical locations, handouts, posters, or product packaging
How It Works for Learners
Links:
Learner receives link (via any digital channel)
Clicks once to open course
Starts learning immediately—no downloads, no sign-ins
QR Codes:
Learner scans QR code with phone camera
Course opens instantly in their browser
Starts learning—no app required
The experience is intentionally frictionless. Your course opens instantly in their browser, formatted perfectly for their device.
Important: Anonymous vs. Tracked Learners
Understanding Learner Privacy Trade-offs
⚠️ Critical distinction: Link and QR code sharing prioritize accessibility over individual tracking. Here's what this means:
With Link or QR Code sharing:
✅ Zero friction—anyone can access instantly
✅ No barriers to learning
❌ Learners appear as anonymous in analytics (you'll see aggregate data and individual responses but not individual names)
With other sharing methods (Email, Slack, SMS, MS Teams, WhatsApp):
✅ Individual learner tracking—see exactly who completed what
✅ Named analytics and progress reports
⚠️ Requires learners to access via that specific channel
When Anonymous Analytics Work Fine
Link and QR code sharing are perfect when you care about aggregate impact rather than individual compliance:
Reference materials and job aids
Optional skill-building resources
Marketing or public-facing content
Quick policy updates or announcements
Just-in-time support materials
Exploratory learning
Anonymous polls
When you don't want to track individual learners
You'll see:
Total number of views
Completion rates
Time spent on course
Card-by-card engagement
You won't see:
Individual learner names
Which specific employees completed the course
Person-by-person progress tracking
Getting Named Learner Data
If you need to track individual learners, use these alternatives instead:
Option 1: Share via Email, Slack, SMS, Teams, or WhatsApp
These methods automatically map all learner activity back to individuals. [See sharing method comparison below]
Option 2: Single Sign-On (SSO) for Learners
If your organization has SSO configured with 7taps, learners authenticate before accessing any course—even via shared links. This gives you named tracking while maintaining easy access.
⭐ **SSO is available on Enterprise plans.** Learn about SSO setup →
Option 3: Add a form field asking learners to identify by name or email
You can export your course responses and map back to each learner from the submitted form field.
Creating and Managing Shareable Links
Generating Your Course Link
Every 7taps course can generate a unique shareable link:
Open your course in the editor
Click Share in the top right
Select Link from the sharing options
Click Copy shareable link button
Your link is now ready to share anywhere.
Link Structure
7taps uses shortened, memorable links that look like this:
Key features:
Short and easy to share (no long, complex URLs)
Stable—updates to your course don't change the link
Professional appearance in messages and printed materials
Branded Links with Custom Domains
Want links that reflect your organization? Replace `7taps.com` with your custom domain:
Standard link: `https://app.7taps.com/XyZ123`
Branded link: `https://learn.yourcompany.com/XyZ123`
Custom domains create consistency with your brand and increase trust with learners. Learn how to set up a custom domain →
Generating QR Codes
Why Use QR Codes?
QR codes bridge physical and digital learning:
Physical locations - Training stations, safety reminders at equipment, compliance posters
Print materials - Handbooks, quick reference guides, product packaging
Events - Conference badges, trade show displays, workshop materials
Retail & Field - Product information, setup guides, troubleshooting aids
Creating a QR Code
Open your course in the editor
Click Share in the top right
Select QR from the sharing options
Download the QR code image
The QR code links directly to your course—scan it with any smartphone camera (no special app needed).
QR Code Best Practices
Print quality matters:
Use high-resolution downloads for professional printing
Ensure sufficient size—minimum 2cm x 2cm for reliable scanning
Maintain high contrast (dark code on light background)
Test scanning from various distances before mass printing
Strategic placement:
Eye level for easy scanning
Near point-of-need (equipment, process areas, customer touchpoints)
Protected from wear/damage in high-traffic areas
Add context:
Include a headline: "Scan to learn emergency procedures"
Set expectations: "3-minute safety refresher"
Show value: "Troubleshooting tips at your fingertips"
Remember: QR codes are permanent links—you can update course content anytime without reprinting codes.
Link Customization Options
Change Preview Image
When you share a 7taps link in messaging apps (Slack, Teams, WhatsApp) or social media, a preview card appears showing an image, title, and description.
To customize the preview image:
Open Share → Link settings
Click Change preview image
Upload your custom image or select from course content
Why customize:
Brand consistency across all sharing channels
Visual appeal increases click-through rates
Differentiate between similar courses at a glance
Professional appearance in enterprise messaging tools
Image requirements:
Recommended size: 1200 x 630 pixels
Supported formats: JPG, PNG
Maximum file size: 5MB
Default behavior: If you don't upload a custom image, 7taps uses a default preview image.
Kiosk Mode for Shared Devices
What Is Kiosk Mode?
By default, 7taps uses browser cookies to remember learner progress. When someone accesses a course via link, their device "remembers" them—if they return later, they'll see their previous quiz answers, form responses, and progress.
Kiosk mode provides an alternative link that presents a blank course every time it's opened, regardless of previous interactions on that device.
When to Use Kiosk Mode
Kiosk mode is essential for shared devices where multiple people access the same course:
Public training kiosks - Conference displays, retail training stations, trade show tablets
Shared workstations - Manufacturing floors, warehouse stations, hospital computers
Break room tablets - Multiple employees using the same device during shifts
Training rooms - Devices shared across training sessions
Restaurant back offices - Shared computers for staff training
Event tablets - Multiple attendees using the same device at conferences or workshops
Why it matters: Without kiosk mode, the second person to use a shared device would see the first person's quiz answers and form entries. Kiosk mode ensures each learner gets a fresh, blank course experience.
How Default (Cookie-Based) Link Sharing Works
Standard shareable link behavior:
Learner opens course via link on their device
7taps stores their progress in browser cookies
If they return later on the same device, they see their previous answers
Quiz selections, form entries, and card progress persist across sessions
Benefits of default links:
Learners can pick up where they left off
Previous answers are remembered (helpful for multi-visit courses)
Natural experience for personal devices
Problem with shared devices without Kiosk mode:
Next person sees previous learner's answers
No privacy between users
Confusing experience for sequential learners
Getting Your Kiosk Mode Link
Kiosk mode provides a separate, specialized link for shared device scenarios:
Open Share → Link settings
Expand Kiosk mode section
Click Copy kiosk mode shareable link
You now have two different links:
Standard link - Remembers progress via cookies (for personal devices)
Kiosk mode link - Always presents blank course (for shared devices)
What the Kiosk Mode Link Does
When learners access via the kiosk mode link:
Every course launch presents blank quizzes and forms
Learners can tap "Restart Course" or refresh the page to reset for the next person
No progress is saved between sessions on that device
Each learner gets a completely fresh experience
All completions appear as anonymous learners in analytics
Learner workflow on shared device:
Open kiosk mode link
Complete the course
Tap "Restart Course" or refresh page
Next learner starts with a blank slate
Choosing the Right Link for Your Scenario
Use the standard shareable link when:
✅ Learners use personal devices (phones, laptops)
✅ You want learners to resume where they left off
✅ Saving progress between sessions is valuable
✅ One-to-one device-to-learner relationship
✅ Learners access from multiple locations on their own device
Use the kiosk mode link when:
✅ Multiple people share the same physical device
✅ Privacy between learners matters
✅ Each learner should see a blank slate
✅ Course is accessed in public or semi-public settings
✅ Training happens at a fixed station or location
✅ You need manual reset capability between learners
You can use both simultaneously:
Share the standard link via email/Slack for personal device access
Post the kiosk mode link at physical training stations
Distribute both depending on how each team accesses training
Best Practices for Link & QR Code Sharing
Maximizing Engagement Through Strategic Distribution
Meet learners where they are
For links:
Email signatures for ongoing reference
Intranet or internal wiki pages
Website resources and help centers
Direct messages for quick access
For QR codes:
Equipment labels or workstations
Break room posters
Employee handbooks
Product packaging or displays
Event materials and signage
Add context to your sharing
Don't just drop a naked URL or QR code. Frame it:
❌ Poor: "Here's the link: https://app.7taps.com/XyZ123"
✅ Better: "New policy update—takes 3 minutes to complete: [link]"
✅ Best: "Hey team! New customer objection handling techniques you can use today. This 5-minute course includes real scenarios and scripts. Check it out: [link]"
For QR codes, include:
Clear headline explaining what they'll learn
Time commitment: "2-minute refresher"
When to use it: "Scan before your shift"
Value proposition: "Master the new process"
Time your sharing strategically
Just-in-time delivery - Share when learners need the information (before shifts, ahead of customer calls, during onboarding)
Point-of-need placement - QR codes at equipment where procedures are performed
Spaced reinforcement - Re-share the same link weeks later as a reminder (links stay current as you update content)
Event-triggered - Share immediately after relevant situations arise
Update content without changing links or reprinting QR codes
One of the biggest advantages: your URL and QR codes never change, even when you update the course. This means:
Printed QR codes stay valid indefinitely
Bookmarked links always show current content
No need to redistribute when you make improvements
Update once, impact everyone who has the link
Combine with tracked sharing for complete picture
Use links/QR codes for broad accessibility, but supplement with tracked methods when you need compliance data:
Share via link for optional self-service
Send via email to specific learners who must complete it
QR codes for physical access points
Learning Paths for scheduled reinforcement with tracking
When to Use Links/QR Codes vs. Other Methods
Link & QR Code Sharing Is Perfect For:
Broad, open distribution
Company-wide announcements
Optional training resources
Marketing or external audiences
Knowledge bases and resource libraries
Public-facing content
Fast, informal delivery
Manager-initiated sharing
Peer-to-peer recommendations
Just-in-time support
Quick policy updates
Flexible access scenarios
Mixed device environments
External contractors or partners (who can't access your messaging systems)
Public courses or demos
Guest learners without company accounts
Physical locations & print materials
Equipment training at workstations
Safety procedures on posters
Quick reference guides
Conference or event materials
When tracking isn't critical
Reference materials
Optional skill-building
Self-paced exploration
Aggregate metrics are sufficient
Use Other Sharing Methods When You Need:
Here's when to choose tracked delivery methods instead:
Your Need | Use This Instead | Why |
Track individual learner completion | Email, Slack, SMS, MS Teams, WhatsApp sharing | Automatically maps activity to named learners |
Scheduled multi-course journeys | Learning Paths | Automatic delivery + individual tracking over time |
Mandatory compliance training | Email enrollment or Learning Paths | See exactly who completed required training |
Scheduled reinforcement with tracking | Learning Paths | Spaced delivery with named learner progress |
LMS grade reporting | SCORM export | Report completions back to your learning system |
Secure, authenticated access | SSO setup | Learners authenticate before accessing any content |
Quick reference from the Share panel:
Learners (Learning Paths), Email, SMS, Slack, MS Teams, WhatsApp = Tracked by individual
Link and QR = Anonymous by default (unless SSO is configured)
Export = For LMS integration with tracking
Common Questions
Q: Can I track who clicks my shareable link or scans my QR code?
Not by default. Links and QR codes show aggregate analytics (total views, completion rates) but learners appear as anonymous unless:
You share via a tracked channel instead - Email, Slack, SMS, Teams, or WhatsApp automatically identify learners
Your organization has SSO enabled - Learners authenticate before accessing any course, even via links/QR codes
You include a form field in your course - Learners complete a field in the course that identifies them (i.e. What is your email?)
For mandatory training with compliance tracking, use Email, Learning Paths, or other tracked methods.
Q: Do shareable links and QR codes expire?
Links and QR codes remain active as long as Sharing is On for your course. They always point to your latest course version and never expire on their own.
However, you can disable all links and QR codes by toggling Sharing is On to off in your Share settings. When sharing is turned off:
All existing links stop working immediately
QR codes stop working immediately
Learners who click/scan will see a message: "This content is no longer available"
You can re-enable sharing at any time—the same links will work again
This gives you control to temporarily or permanently disable access without deleting the course.
Q: Can I password-protect a shareable link?
Yes! While Link and QR code sharing are designed for frictionless access you canb add password protection.
Click Share
Click Share Settings
Choose Password protection to set a password
The password will have to be shared with your learners
While this is an option, the best way to protect courses from unauthorized access is to set up SSO for Learners.
Q: What happens if I delete a course?
The shareable link and QR code stop working. Anyone clicking/scanning will see an error message indicating the course is no longer available.
Q: Can I see where my link was shared or where QR codes are being scanned?
No—7taps doesn't track distribution sources or geographic locations. You'll see total views and completions, but not traffic sources or scan locations.
Q: How do I share the same course to different audiences without mixing analytics?
Duplicate your course to create separate versions, each with its own unique link/QR code. This lets you track performance by audience segment (e.g., Sales team vs. Support team, Location A vs. Location B).
Q: Can I embed these links in my website or app?
Yes, but 7taps provides a dedicated option for embedding:
For website embedding, use the Export → iframe → Copy iframe code option in the Share panel instead of the standard link. This provides:
Optimized iframe code
Better embedding experience
Proper responsive behavior
Standard links work in basic embeds, but the dedicated embed option is designed specifically for this use case.
Standard links work well for:
Direct linking from websites (hyperlinks, buttons)
Mobile app webviews
Learning portal links
Blog posts or resource centers
Q: Why isn't my custom preview image showing up?
Preview images depend on Open Graph protocol support:
Some messaging apps cache previews (try sharing in a new conversation)
Text-only channels (SMS) won't display images
Corporate security policies might block external image loading
Allow 5-10 minutes for preview updates to propagate after changing images
QR codes don't have previews—they go straight to the course.
Q: How small can I print QR codes?
Minimum recommended size: 2cm x 2cm (about 0.8 inches)
Larger is better for:
Scanning from farther away
Lower-quality printers
Outdoor or low-light environments
Test your printed QR codes before mass production.
Q: Can I track QR code scans separately from link clicks?
Not automatically, but you can create workarounds:
Duplicate the course to create separate link and QR versions
Use different courses for printed vs. digital distribution
Compare analytics between the two versions
Q: What if I need to replace a printed QR code?
You don't! QR codes link to your course, and you can update course content anytime. The QR code itself never needs reprinting unless:
You want to link to a completely different course
The printed code is damaged or illegible
Pro tip: Print QR codes with space to add context text ("Updated July 2024") if you want to show freshness without reprinting the code itself.
Getting Started with Link & QR Code Sharing
Your First Shareable Link
Create your course - Build or finalize the course you want to share
Decide on tracking needs - If you need individual learner names, use Email/Slack/SMS instead
Generate the link - Click Share → Link → Copy shareable link
Customize your preview (optional) - Upload a custom preview image for better engagement
Get kiosk mode link (optional) - For shared device delivery
Add context - Write a compelling message that explains why learners should click
Share strategically - Post where your audience already communicates
Monitor engagement - Check aggregate analytics to see impact
Your First QR Code
Create your course - Finalize content before printing codes
Generate the QR code - Click Share → QR → Download QR code
Design print materials - Add context, headlines, and visual appeal around the code
Test before printing - Scan with multiple devices to ensure reliability
Place strategically - Position at point-of-need, eye level, protected from damage
Monitor engagement - Check analytics for scan activity
Tips for Success
Start simple: Your first link or QR code doesn't need customization. Generate it, share it, and see how learners respond.
Test your experience: Click your own link (or scan your QR code) on different devices (phone, tablet, desktop) to verify the learner experience.
Iterate based on results: Low engagement? Improve your message framing or placement. Low completion? Shorten your course.
Remember: Links and QR codes never change, even as you improve the course. Keep refining the content—existing links and codes automatically show your updates.
Know when to switch: If you realize you need individual tracking, transition to Email, Slack, or Learning Paths for that cohort. You can use multiple sharing methods simultaneously for different audiences.
Need Help?
Questions about link or QR code sharing? Our support team can help you optimize delivery for your specific use case.
Contact us: Click the Help button in your 7taps account or email [support@7taps.com]
Related articles:
Quick Decision Guide:
✅ Need broad access? → Link or QR code
✅ Printing materials? → QR code
✅ Don't need individual names? → Link or QR code
❌ Need compliance tracking? → Email, Slack, SMS, Teams, WhatsApp, or Learning Paths
❌ Scheduled reinforcement? → Learning Paths
⭐ Want both easy access AND tracking? → Enable SSO


