Table of Contents
Overview
Email sharing allows you to send 7taps courses directly to your learners' inboxes. Learners receive a branded email with a one-click link to start the course—no login required, no app to download.
⭐ Email sharing is available on paid plans.
By default, emails are sent from microlearning@7taps.com. Enterprise customers can set up a custom email domain to send from their own company address (like training@yourcompany.com). Learn more about custom email domains.
What You Can Do with Email Sharing
Send courses to unlimited recipients
Customize the email subject line and message
Schedule one automatic reminder for learners who haven't opened the course
Access previously shared email addresses for quick resending
Track which learners received, opened, and completed via email
How to Share via Email
Step 1: Open the Share Menu
Open your course in the editor
Click the Share button (green button in the top right)
Select Email from the sharing options
Step 2: Add Recipient Emails
You can add learners' email addresses in two ways:
Option 1: Type and Add
Type or paste an email address in the text field
Click Add or press Enter
Repeat for each recipient
Option 2: Use Previously Shared Contacts
Expand the Previously shared with section
Click Add all emails to add everyone at once, or
Click the + button next to individual email addresses
Option 3: Upload or import Learners into the Learners Tab
Click Learners from the top navigation
Select Add Learners
Create them, import from CSV, or connect to your HRIS
Step 3: Customize Your Email Message (Optional)
Click Custom sharing message to expand the customization options.
You can edit:
Subject line: The email subject your learners will see
Message body: The text that appears in the email
Tips:
The character limit for the message body is 500 characters
Keep your message concise and action-oriented
The course link button is automatically included—you don't need to add it
Click Edit message to make changes, or Reset to default to restore the original 7taps message.
Step 4: Set Up a Reminder (Optional)
Reminders help increase engagement by following up with learners who haven't opened the course yet.
Check the Send reminder in X days box
Click Edit to choose when the reminder should be sent (1-15 days after the initial email)
Customize the reminder subject line and message if desired
Important: The reminder is only sent to learners who haven't opened the course link. Learners who clicked the link (even if they didn't complete the course) won't receive the reminder.
Step 5: Send the Course
Review the number of recipients shown at the bottom of the screen
Click Send to learners
Wait for the confirmation message: "Your course is being sent to [X] recipient"
Note: For large recipient lists, delivery may take a few minutes to complete.
What Learners Receive
When you share a course via email, learners receive a professionally formatted email that includes:
Subject line: Your custom subject (or the default "New microlearning for you: [Course Title]")
Course title: Clearly displayed at the top of the email
Your message: The custom text you wrote (or the default message)
"Open" button: One-click access to start the course
Sender: Shows as "7taps Microlearning" (or your custom domain if configured)
Learners can click the Open button from any device—desktop, tablet, or mobile—and immediately start the course. No login or app installation required.
Email Delivery & Filtering
Corporate Email Filters
Some corporate email systems may filter or block emails from 7taps. If your learners report not receiving course emails, there are two solutions:
Solution 1: Set Up a Custom Email Domain (Enterprise only) Configure 7taps to send emails from your company's domain instead of 7taps.com. This often bypasses corporate filters since the email comes from a trusted internal domain. Learn how to set up a custom email domain.
Solution 2: Whitelist the 7taps Domain Work with your IT department to add microlearning@7taps.com and the 7taps.com domain to your email provider's allowlist. This ensures 7taps emails are delivered to all employees.
Checking Email Delivery
If learners don't receive emails:
Check their spam/junk folders
Verify the email address was entered correctly in 7taps
Confirm with IT that 7taps emails aren't being blocked at the server level
Tracking Email Engagement
7taps provides detailed analytics for courses shared via email.
View Email-Specific Data
Open your course and go to the Analytics tab
Click the Learners sub-tab
Use the Channel filter dropdown
Select Email to see only learners who received the course via email
What You Can Track
For each email recipient, you can see:
Status: Whether they completed the course or not
Time spent: How long they spent engaging with the content
Score: Their performance on quizzes (if applicable)
Last activity: When they last interacted with the course
For more details on reporting, see: Advanced Reporting Guide
Sending Reminders from Analytics
If learners haven't opened the course yet, you'll see a Remind button next to their name. Click it to manually send a follow-up email. You can also manually send reminders to everyone who has not opened the link from the Highlights tab of the course Analytics.
Common Questions
Q: Is there a limit to how many people I can email at once?
No, there's no limit. You can add as many email addresses as you need.
Q: Can I schedule emails to be sent later?
Not currently. Emails are sent immediately when you click "Send to learners." However, you can schedule a reminder to be sent automatically after a set number of days.
Q: What if I make a mistake in the email or want to update the course?
You cannot edit or recall an email after it's sent. However, if you update the course content, learners who click the link will always see the most current version. The email link remains active and reflects any changes you make.
Q: How many reminders can I send?
You can set up one automatic reminder per email send. The reminder only goes to learners who haven't opened the course. If you need to send additional follow-ups, you can manually use the Remind button in the Analytics section.
Q: Do reminders go to everyone?
No. Reminders are only sent to learners who have not clicked the course link in the original email. If someone opened the course (even if they didn't complete it), they won't receive the reminder.
Q: Can I see who opened the email vs. who completed the course?
Yes. In the Analytics > Learners tab, filter by Email channel. The Status column shows "Completed ✓" for learners who finished, and no status for those who haven't started or are still in progress.
Q: Why don't my emails show a custom company sender?
By default, emails come from microlearning@7taps.com. To send from your own company domain (like training@yourcompany.com), you need the Enterprise plan and must configure a custom email domain. Learn more about custom email setup.
Q: Can I reuse email addresses I've sent to before?
Yes! The Previously shared with section shows all email addresses you've used in the past for this course. You can quickly add them again using the Add all emails button or by selecting individual addresses.
Need Help?
If you're experiencing issues with email sharing or have questions not covered in this guide, contact our support team. We're here to help!