Email sharing allows you to send 7taps courses directly to your learners' inboxes. Learners receive a branded email with a one-click link to start the course—no login required, no app to download.

⭐ Email sharing is available on paid plans.

By default, emails are sent from noreply@microlearning.7taps.com. Enterprise customers can set up a custom email domain to send from their own company address (like training@yourcompany.com).

Learn more about custom email domains

The sharing window opens your Learner Management list. Switch to the Groups tab to share with a whole team or several groups at once — you can see how many people are in each group before sending. Switch to the People tab to select individuals by name or search. If anyone in a group is missing an email address, the window flags it before you confirm.

For ad hoc sends, go to Learners → Add learners → Manual import → Paste contacts. Paste a list of emails — valid contacts will be counted and ready to add, invalid ones flagged separately. Pasted contacts become a group in your Learner Management named with the date and time. You can rename it, reuse it for future sends, or complete their profiles over time. Nothing in your existing learner data is overwritten.

This sharing flow currently applies only to course-level sharing. Learning Paths sharing will adopt the same flow later on.

The message field opens empty — write something specific to this course and audience. A message that speaks directly to why this training matters right now gets far better open rates than a generic one. If you'd prefer to keep it quick, click Use default message.

You can edit:

The course link button is automatically included — you don't need to add it manually.

The message you write here directly affects whether people open it. Read: What to write when sharing a course — templates and tips.

Reminders help increase engagement by following up with learners who haven't opened or completed the course yet.

Important: The reminder is only sent to learners who haven't opened the course link. Learners who clicked the link (even if they didn't complete the course) won't receive the reminder.

Reminders are dispatched on a 30-minute cycle, at :00 and :30 each hour.

Only one reminder per learner per course can be sent within a 24-hour period.

⚠️ Note: There is a limit of 10,000 recipients per send. If you need to reach more learners, split your list into multiple sends or export as SCORM and deploy through your LMS.

When you share a course via email, learners receive a professionally formatted email that includes:

Learners can click the Open button from any device—desktop, tablet, or mobile—and immediately start the course. No login or app installation required.

Some corporate email systems may filter or block emails from 7taps. If your learners report not receiving course emails, there are two solutions:

Solution 1: Set Up a Custom Email Domain (Enterprise only) Configure 7taps to send emails from your company's domain instead of 7taps.com. This often bypasses corporate filters since the email comes from a trusted internal domain. Learn how to set up a custom email domain.

Solution 2: Whitelist the 7taps Domain Work with your IT department to add noreply@microlearning.7taps.com and the 7taps.com domain to your email provider's allowlist. Service messages like verification codes and reset password messages are sent from support@7taps.com and noreply@7taps.com.

If learners don't receive emails:

7taps provides detailed analytics for courses shared via email.

For each email recipient, you can see:

For more details on reporting, see: Advanced Reporting Guide

If learners haven't opened the course yet, you'll see a Remind button next to their name. Click it to manually send a follow-up email. You can also manually send reminders to everyone who has not opened the link from the Highlights tab of the course Analytics.

If some people in your list already have a reminder queued for this course, they're shown before you confirm. The send button counts only those who haven't been reminded yet, so you won't double-up accidentally.

After you send, a confirmation tells you the reminder is on its way and will arrive within 15 minutes — no need to re-send to check.

Yes. There's a limit of 10,000 recipients per send. If you need to reach more than 10,000 learners, you can either split your recipient list into multiple sends, or export as SCORM and deploy through your LMS for organization-wide rollouts.

Emails are sent immediately when you click "Send to learners." If you need to schedule a single course for future deployment, use a Learning Path with single course and schedule for later.

You cannot edit or recall an email after it's sent. However, if you update the course content, learners who click the link will always see the most current version. The email link remains active and reflects any changes you make.

Yes. All learners are visible in Learner Management — including those added via paste or CSV without a full profile. To revoke access: go to Learners, locate the person, click the three-dot menu next to their name, find the course you want to remove, and revoke it.

You can set up one automatic reminder per email send. The reminder only goes to learners who haven't opened or completed the course. If you need to send additional follow-ups, you can manually use the Remind button in the Analytics section.

No. Reminders are only sent to learners who haven't opened the course.

Yes. In the Analytics > Learners tab, filter by Email channel. The Status column shows "Completed ✓" for learners who finished, and no status for those who haven't started or are still in progress.

By default, emails come from noreply@microlearning.7taps.com. To send from your own company domain, you need the Enterprise plan and must configure a custom email domain. Learn more about custom email setup

Yes — any group you've used before is in your Learner Management. Pick it from the Groups tab next time you share.

Yes. When you share a 7taps training via email, you are sending the link directly to the intended recipient's inbox through standard email delivery protocols. Email is delivered to a specific address (not publicly broadcast), and most modern email providers apply strong security measures like encrypted transport (TLS), spam and phishing protection, and account-level security (passwords, MFA). Combined with the security of 7taps links themselves, this makes email sharing a secure distribution method.

Every 7taps link contains a randomly generated identifier (e.g. aEy4AsR5jAFr7). With 13 characters drawn from a pool of letters and digits, this creates over 200 sextillion possible combinations (that's a number with 23 zeros). These identifiers are not sequential or predictable - guessing a valid link is roughly as likely as picking one specific grain of sand from every beach on Earth combined. Your content is not indexed by search engines or listed in any public directory, so there is no way to discover, guess, or brute-force a link to your content.

That said, a link is still a link. If a learner shares it with someone else, that person will be able to open it. To prevent this, enable SSO authentication for your content - this way only authorized users within your organization will be able to access it.

If your content has been shared with an unintended audience, you can immediately disable sharing to revoke access. For any security concerns, reach out to support@7taps.com

If you're experiencing issues with email sharing or have questions not covered in this guide, contact our support team. We're here to help!