When your paid 7taps subscription expires, your account automatically reverts to the Free Edition. All your courses remain safely stored, but you can only keep 2 courses actively shared. Learn exactly what changes, what stays the same, and how to manage your account during this transition.
Table of Contents
Immediate Changes When Your Subscription Ends
When your paid subscription (Pro or Enterprise) expires, your account automatically transitions to the 7taps Free Edition. Here's what happens:
Instant Changes:
Your account converts to Free Edition limits
Only 2 courses can remain actively shared
Access to premium features is restricted
Team collaboration features (if applicable) become unavailable
What Doesn't Change:
All your created courses remain in your account
Your course content, structure, and analytics history are preserved
You can still edit any course
Your account login and basic functionality continue working
Important: This transition happens automatically at the end of your billing period. There's no grace period, so plan ahead if you need uninterrupted sharing access.
What You Can Still Do
The Free Edition maintains core 7taps functionality, so you won't lose access to essential features:
Course Creation and Management
✅ Create unlimited courses
✅ Edit any existing course
✅ Use all card types (quiz, poll, video, audio, etc.)
✅ Preview courses before sharing
✅ Duplicate courses for easy templates
Limited Sharing
✅ Keep 2 courses actively shared
✅ Generate new share links for your 2 active courses
✅ View limited statistics for your shared courses
✅ Update shared courses in real-time
Account Access
✅ Full access to the 7taps editor
✅ Your account dashboard and course library
✅ Help center and support resources
For a complete list of Free Edition features, see our 7taps Free Edition guide.
Sharing Limitations and How to Manage Them
The 2-Course Sharing Limit
With Free Edition, only 2 courses can be actively shared at any time. This means:
Any existing share links beyond your last 2 courses shared will stop working
Learners clicking on deactivated links will see an error message
Learning Paths cannot be delivered
QR codes and embedded links to non-active courses won't function
Choosing Which Courses to Keep Active
Strategic Questions to Ask:
Which courses are currently being used by learners?
Which courses support your most critical business needs?
Which courses are part of active campaigns or onboarding?
Which courses have upcoming scheduled deliveries?
Recommended Approach:
Step 1: Review Your Analytics Check which courses have recent activity and high engagement. Prioritize courses that learners are actively using.
Step 2: Prioritize by Business Impact Focus on courses that:
Support time-sensitive training needs
Are part of compliance or mandatory requirements
Serve your largest learner audience
Drive measurable business outcomes
Step 3: Manage the Transition Before your subscription expires:
Export analytics or take screenshots of important data
Notify learners if courses will become unavailable
Consider consolidating content from multiple courses into your top 2
Download any completion data you need for records
Step 4: Unshare Courses You Won't Keep Active Go to each course you won't actively share and:
Click the sharing settings
Remove or deactivate the share link
Save the course content (it remains in your library)
What Happens to Learning Paths
If you have Learning Paths configured:
Previously sent course links may still work if those specific courses are within your 2 active slots
Scheduled deliveries for courses won't send
Learning Path analytics will not be available
Your Data and Course Content
Complete Data Retention
Everything is saved:
All courses you've created remain in your account
Course structure, content, and settings are preserved
Historical analytics data stays accessible
All course edits and versions are maintained
You can always:
View and edit any course
Duplicate courses for later use
Export course content for backup
Switch which 2 courses are actively shared
No Data Loss
Even if you don't reactivate your subscription for months, your courses and data remain secure in your account. There's no timeline for data deletion on inactive Free Edition accounts.
Reactivating Your Subscription
Immediate Access Upon Renewal
When you upgrade back to Pro or Enterprise:
All sharing restrictions lift immediately
Previously shared course links reactivate automatically but courses need to be reshared in the Share settings using the Sharing toggle
All premium features restore
Learning Paths remain paused until they are reactivated
Team features (if applicable) become available again
How to Reactivate
Contact Sales:
For Enterprise features or team licenses
For custom pricing or annual contracts
Contact sales here --> https://www.7taps.com/contact-sales
Instant Restoration:
No need to reconfigure courses
Courses need to be re-shared using the toggle in the Share settings
Share links automatically work again once the course is re-shared
Learners can immediately access content
Frequently Asked Questions
Will my learners lose access to courses they're currently taking?
If those courses are beyond your 2 active slots, yes. Learners clicking share links to inactive courses will see an error. However, if you keep those courses as your active 2, learners can continue without interruption.
Can I rotate which 2 courses are active?
Yes, but with limitations. You can change which courses are shared, but this creates new share links. Previously distributed links to deactivated courses will stop working.
What happens to courses in progress when my subscription ends?
Learner progress is stored on their device. If the course becomes inactive (beyond your 2 slots), they won't be able to resume. If you reactivate that course as one of your 2 active slots or upgrade your subscription, they can continue from where they left off.
Can I still use 7taps Copilot with Free Edition?
Copilot availability depends on your plan tier. Check the Free Edition features article for current AI feature access.
Will I lose custom branding or themes?
Custom branding and themes typically require paid plans. When reverting to Free Edition, courses may display default 7taps branding. Your custom settings remain saved and will restore if you upgrade again.
How long do I have to decide which 2 courses to keep active?
Your account transitions immediately when your subscription ends. It's best to decide before expiration to avoid learner disruption. However, you can change your 2 active courses at any time.
Can I export my courses to use elsewhere?
PDF exports are available for internal review purposes only. The 7taps platform is where your courses live and function. Exporting for use in other platforms isn't supported.
What if I need more than 2 courses shared but can't afford a full subscription right now?
Contact our team to discuss your situation. We may be able to work out a temporary solution or suggest alternative approaches like consolidating content.
Need Help?
Before Your Subscription Ends:
Review your course usage and analytics
Plan your transition strategy
Export any reports you need
Communicate changes to your learners
During Free Edition:
Focus on your highest-impact courses
Consider consolidating content
Track when you'll need additional capacity
Plan for future reactivation
Questions or Need to Upgrade?
Click the Help button in your dashboard
Visit our Help Center
Contact our support team for guidance
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