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Why is my quiz pre-populated?
Why is my quiz pre-populated?

This article explains why quizzes may appear answered when you view your courses and provides simple solutions for ensuring a fresh quiz experience for your learners.

Updated this week

7taps remembers quiz responses based on how learners access your courses. Here's how it works:

  • For personalized links (email, slack, MSTeams, SMS, WhatsApp): Quiz answers are saved per learner link.

  • For static links (QR codes, website links): Quiz answers are saved per device/browser.

If you see a quiz already answered when viewing your course, it's likely because:

  • You've previously taken the quiz on the same device/browser

  • You've previously taken the course using a personalized link

First-time learners accessing your course will always see unanswered quizzes. This behavior is consistent across all sharing methods (link, QR code, email, SMS, iframe, Slack, MS Teams).

Not convinced? Try opening your course in Incognito mode or on a device that hasn't accessed 7taps before. The quiz should appear unanswered.

Reset a quiz

If you need to share a course with learners who have previously completed it, you can reset the quizzes:

  1. Go to Settings in your 7taps course

  2. Click "Reset Quiz" to clear all learner scores for every quiz in the course

You can also reset individual quizzes by accessing the quiz card menu.

⚠️ Please note: This action cannot be undone.

πŸ’‘ Tip: If you want to compare quiz results over time, download a report with the previous data before resetting quizzes.


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