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Getting Started with Learning Space (New)

Add login duration section (30 days / 2-week inactivity / SSO every 2 days / new device); phone login in first-time access and troubleshooting

Learning Space gives your learners a modern alternative to traditional LMS platforms. Think of it as Netflix for training—personalized, instantly accessible, and actually enjoyable to use. No more complex logins, overwhelming course catalogs, or desktop-only access.

In this article:


Understanding Learning Space

Learning Space creates a modern, mobile-first learning experience that actually gets used. Unlike traditional LMS platforms that require complex logins, lengthy navigation, and desktop access, learners get instant access to:

  • Everything assigned to them - courses, learning paths, and folders in one view

  • Incomplete training - clearly marked items that need attention, no hunting through catalogs

  • Saved resources - content they've bookmarked for quick reference when they need it most

  • Complete history - every course they've ever taken, ready to revisit without searching course libraries

The best part? Content automatically appears in Learning Space as soon as you assign it. No course enrollment processes, no navigation trees, no desktop dependency—just instant access to the training they need.

Key benefits for your organization

For learners:

  • No more complex LMS logins or forgotten passwords

  • Mobile-first access from any device with no apps or downloads required

  • Easy navigation that feels familiar, not corporate

  • Just-in-time access to training exactly when they need it

For administrators:

  • Zero IT overhead: no LMS software maintenance or user account management

  • Instant content updates without republishing or version control

  • Real-time visibility into what learners actually engage with

  • Dramatic reduction in "how do I access training?" support tickets


Who can access Learning Space

⚠️ Critical requirement: Learning Space is only available to learners you've added through the Learners management section in 7taps. If you're currently sharing courses via public links, Slack, or Teams without managing learners, those users won't have access to Learning Space.

Learner requirements

To access Learning Space, learners need:

  • A profile in your Learners section

  • An email address or a phone number

  • The Learning Space link or access through course end cards

Phone number login

Phone number login lets learners sign in with their phone number instead of email. Once enabled, learners enter their phone number and receive a one-time verification code by SMS to confirm their identity.

Phone number login is not available when learner SSO is enabled for your account. Contact support to enable phone login if you want to offer this option.

What happens to existing content?

When you create a learner profile, any courses previously shared with that email or phone number automatically appear in their Learning Space. Nothing gets lost in the transition.

Integration with existing systems

  • SSO support: If Learner SSO is enabled for your tenancy, it automatically works with Learning Space. When SSO is enabled, courses and folders accessed via a link or QR code also appear in the learner's Learning Space — as long as they were authenticated when they accessed the content. This includes content accessed previously: any link or QR course or folder a learner opened through SSO will appear in their Learning Space.

  • Custom domains: If you've configured a custom domain, it applies to Learning Space URLs

  • Retroactive content: All previously shared courses appear automatically


Activating Learning Space (Admins only)

Only tenancy owners can activate Learning Space. The setup takes three quick steps that you'll complete in your account settings.

Step 1: Choose your identity

  • Pick a name learners will recognize (like "Acme Learning Hub" or just your company name)

  • Decide whether to show your logo (pulls from your Branding settings)

  • Consider what will be clearest for your learners

Step 2: Configure smart access

End-of-course cards

  • Adds a final card to courses showing incomplete assignments count

  • Provides one-click Learning Space access from any course

  • Helps learners understand they have a central hub for all content

Email integration

  • Includes a "Go to Learning Space" link in course invitation emails

  • Makes Learning Space discoverable without additional communication

  • Appears below the main course access button

Step 3: Review and launch

  • Confirm your settings before activation

  • Understand that settings apply retroactively to existing courses

  • Launch your Learning Space with one click

💡 First-time setup bonus: During initial activation, your settings apply to all existing courses retroactively. Future changes only affect new courses (though creators can override settings for individual courses).

📝 Note: Upon launch, 7taps won't send announcement emails. We recommend sharing the Learning Space link with your learners and explaining its benefits.


How learners get into Learning Space

First-time access

  1. Share the Learning Space URL with learners (find it in your Learning Space settings)

  2. Learner enters their email address or phone number—no username/password to remember

  3. They receive a temporary verification code via email, or by SMS if they use a phone number

  4. After verification, they're in. How long they stay logged in depends on how they sign in and how often they visit. See How long learners stay logged in below.

This streamlined access eliminates the friction of traditional LMS logins while maintaining security.

Ongoing access methods

Direct bookmark — one URL, works on any device

Via course end cards — natural progression from learning to library

Through email links — integrated into existing communication flow

How long learners stay logged in

Email or phone login (no SSO):

  • Learners who visit regularly need to log in again once every 30 days.

  • Learners who haven't opened Learning Space for 2 weeks or more need to log in again on their next visit.

With Learner SSO enabled:

  • Learners need to re-authenticate through SSO every 2 days.

In all cases:

  • Opening Learning Space on a new device, in a different browser, or in incognito/private mode requires a new login.

  • Verification codes expire after a short time for security.


Smart access: Making Learning Space discoverable

Learning Space end cards

End cards appear when ALL these conditions are met:

  • The toggle is enabled (globally or for specific course)

  • Course is shared via email or phone number

  • A learner profile exists with matching email/phone

End cards will NOT appear for:

  • Public link sharing

  • Teams/Slack sharing

  • Any sharing method where no matching learner profile exists

Email link inclusion

The "Go to Learning Space" link appears in invitation emails when the toggle is enabled, the course is shared via email, and a learner profile already exists with that email address.

Managing smart access settings

Global settings apply to all new courses created after configuration and can be retroactively applied during initial setup.

Course-specific overrides are available in course Sharing Settings under "Smart Access to Learning Space."


What learners see inside

To Do tab

Courses started but not finished, and new assignments waiting for attention. Clear focus on what needs to be done now.

All tab

Their complete learning library — everything assigned to them, chronologically organized, instantly accessible for reference.

Saved tab

Content they've manually bookmarked for later. Great for job aids and frequently-needed procedures.

Search functionality

Instant search across all content — results appear as you type.


Troubleshooting access issues

"My learner can't get in!"

  • Learner profile exists: Confirm they're in your Learners section

  • Email or phone number present: Verify their profile includes an email address or phone number

  • Correct email or phone number: Ensure they're using the exact email address or phone number from their profile

  • Verification code: Have them check spam/junk folders

"Content isn't showing up!"

  • Course was shared before learner profile existed → Content appears once profile is created

  • Course or folder was shared via link or QR code → Appears only if the learner was authenticated via SSO when they accessed it. Without SSO, link and QR courses and folders do not appear in Learning Space.

  • Learning paths not properly assigned → Check assignment in Learners management

  • Courses with sharing turned OFF won't appear in Learning Space, even if assigned to a learner

"The end card or email link is missing!"

  • Smart access toggles are enabled (check both global and course settings)

  • Course is shared via email/phone (not public link or Teams/Slack)

  • Learner profile exists with matching contact information

  • For email links, profile must exist before sending the invitation

SSO or custom domain issues

  • Confirm SSO is properly configured at tenancy level

  • Verify custom domain settings are correctly applied

  • Check with your IT team for any network restrictions


Making the most of Learning Space

Before launching

  • Audit your Learners list—ensure everyone has an email address or phone number in the learner directory

  • Plan your announcement communication to learners

  • Consider creating profiles for anyone currently receiving training via public links

  • Set up a test learner to experience the learner view yourself

After launching

  • Share the Learning Space URL in your onboarding materials

  • Add it to email signatures or training communications

  • Encourage learners to bookmark it immediately

  • Use end cards and email links to reinforce the habit

💡 Pro tip: Learning Space succeeds where traditional LMS platforms struggle because it eliminates friction. No complex navigation, no desktop dependency, no IT overhead.


Next steps

Ready to activate Learning Space? Head to your user menu (top right) and look for "Learning Space" to begin setup.

Need to add learners first? Navigate to the Learners section and start adding your team. You can add them individually or import via CSV.

Questions? Contact our support team through the Help button in your account.

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