Summary
7taps is a performance enablement system that bridges the knowing-doing gap in corporate training. While most training tools focus on information delivery, 7taps transforms knowledge into workplace behavior change through spaced learning and just-in-time performance support.
The platform solves the critical problem where employees forget key details under pressure, lack confidence to apply learning, and can't translate knowledge to specific situations. 7taps delivers automated Learning Paths, mobile-first accessibility, and frictionless content delivery that reaches learners when and where they need guidance.
Most organizations see improved team performance within 3 months, with 90%+ completion rates and measurable behavior change that drives real business results.
Who is this article for?
New 7taps users setting up their first account
L&D professionals exploring microlearning and headless LMS solutions
Team leaders and managers responsible for employee training and development
Anyone wanting to understand 7taps capabilities and strategic approach
Article contents
Welcome to 7taps! 👋
Congratulations on joining 15,000+ organizations worldwide who use 7taps to transform training from information delivery into real performance improvement. Whether you're new to microlearning or transitioning from traditional training methods, this guide will get you from setup to success in under 30 minutes.
What you'll accomplish:
Understand what makes 7taps different and when to use it
Set up your account and create your first course
Launch your first Learning Path for sustained behavior change
Connect with your team and start collaborating
Begin measuring real business impact from day one
⚡ Quick wins ahead: Most users publish their first course within 15 minutes and see improved learner engagement within the first week.
📱 Prefer Learning by Doing? Try Our Interactive Micro-Course
Don't feel like reading this all but still want to learn? Experience 7taps by using 7taps! Take a 3-part micro-course that covers the same content in just 8 minutes:
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Understanding 7taps - More Than Just Another Training Tool
What 7taps Really Is (And Isn't)
7taps is a performance enablement system disguised as a microlearning platform. While other tools focus on creating courses, 7taps focuses on closing the knowing-doing gap that costs organizations millions in lost productivity, errors, and missed opportunities.
The Problem We Solve: After traditional training, people often:
Forget key details when they need them most
Lack confidence to apply what they learned
Can't translate general knowledge to specific situations
Need quick guidance but can't find it when performing tasks
How 7taps Solves This: We bridge the gap between knowing and doing through:
Just-in-time learning that reaches people when they need it
Spaced reinforcement that builds lasting behavior change
Performance support that guides real-world application
Instant accessibility with no apps, logins, or technical barriers
The 7taps Philosophy: Respect + Science + Simplicity
Respect for Adult Learners: Unlike platforms with juvenile game elements or "click to reveal" interactions, 7taps treats learners as intelligent professionals who value their time. Every feature serves learning outcomes, not engagement metrics.
Science-Backed Approach:
84% higher knowledge retention through spaced learning
Cognitive load theory built into the platform design
Retrieval practice embedded in interactive elements
Adult learning principles guiding all content recommendations
Intentional Simplicity:
The platform naturally guides you to create clear, concise learning experiences. This constraint isn't limiting, it's liberating. It helps you focus on what matters: changing behavior, not just sharing information.
When to Use 7taps (And When Not To)
✅ 7taps Excels At:
Performance support: Just-in-time guidance for real work tasks
Behavior change: Systematic skill development through spaced practice
Knowledge reinforcement: Keeping important information fresh and accessible
Rapid deployment: Getting critical updates to teams immediately
Mobile-first learning: Reaching deskless and remote workers effectively
✅ Perfect Use Cases:
New employee onboarding and ramp-up acceleration
Sales enablement and product knowledge updates
Compliance training and safety reinforcement
Leadership development and soft skills practice
Process changes and system rollouts
Customer service excellence programs
Internal & partner quick communications
❌ When 7taps Isn't the Right Tool:
Deep, complex technical training requiring extensive study
Formal certifications with comprehensive exam requirements
Long-form content that can't be meaningfully broken down
One-time information dumps without ongoing application needs
💡 Best Practice: Use 7taps alongside, not instead of, other training methods. Many successful organizations use traditional training for comprehensive knowledge building, then 7taps for reinforcement, application, and performance support.
Account Setup and First Steps
Step 1: Account Creation and Initial Setup
Creating Your Account:
Go to 7taps.com and click "Get started — it's FREE"
Enter your email and create a secure password
Verify your email through the confirmation link
Complete your profile with your name and organization details
Understanding Your Plan:
Free Plan: Create and share courses with basic features
7taps Enterprise: Unlimited Learning Paths, team collaboration, custom branding, advanced integrations
💡 Pro Tip: Start with the free plan to get comfortable with the platform, then upgrade as your needs grow. Most organizations upgrade within their first month as they see the impact.
Step 2: Platform Orientation - Know Your Dashboard
Main Dashboard Overview:
Home: Your main dashboard with course library and recent activity
Learning Paths: Create and manage spaced learning campaigns with automated delivery
Learners: Invisible learner management system - add, organize, and track learners across all your content
Library: Curated sample content, organized and searchable
"+ Create" Button: Your gateway to new courses
The Invisible LMS Power: While learners experience simple, instant access to your content, you get full LMS capabilities:
Learner Management: Add individuals or bulk import, organize by groups, track progress across all content
Automated Delivery: Schedule courses and Learning Paths with smart timing and multiple delivery channels
Advanced Analytics: Detailed engagement tracking, learning analytics, and business impact measurement
Compliance Features: Progress tracking, completions, audit trails, and reporting
Integration Capabilities: Connect with existing LMS, HRIS, and business systems
Navigation Menu (Top Right):
My Profile: Account settings and preferences
My Team: Invite colleagues and manage collaboration
Branding settings: Customize branding and integrations
Help: Access support and documentation
Step 3: Understanding 7taps Content Types
Individual Courses:
Purpose: Single learning objectives, quick knowledge transfer
Best For: Performance support, specific skills, quick updates
Creation Time: 5-15 minutes for most courses
Learning Paths (Recommended Primary Approach):
Purpose: Systematic behavior change through spaced learning
Best For: Comprehensive skill development, habit formation, sustained improvement
Business Impact: Kate Udalova (7taps founder): "The more we encourage users to create Learning Paths, the better. Learning Paths make 7taps usage more impactful!"
Why Learning Paths Should Be Your Default:
Higher retention rates through scientifically-proven spaced repetition
Systematic behavior change vs. one-time information delivery
Better business ROI through sustained application over time
Automated delivery that saves L&D time while improving outcomes
Your First 30 Minutes - From Setup to Success
Quick Start Option 1: Create Your First Course (10 minutes)
Step 1: Choose Your Content Creation Method
Click "+ Create" from your dashboard
Select your approach:
Start from scratch: Build card by card for maximum control
Use AI Course Generator: Answer strategic questions for complete courses
Import and transform existing content: Transform PowerPoints, PDFs, or videos
Step 2: Build Your Course
Keep it focused: One learning objective per course
Stay concise: 3-5 minutes total completion time
Make it interactive: Include quizzes, polls, or scenarios
Test thoroughly: Use preview mode to verify everything works
Step 3: Share and Measure
Choose sharing method: Link, QR code, email, Slack, Teams, SMS
Track engagement: Monitor completion rates and learner feedback
Iterate quickly: Update content based on real usage data
💡 Success Indicator: A well-designed first course should achieve 80%+ completion rates and positive learner feedback.
Quick Start Option 2: Launch Your First Learning Path (20 minutes)
Step 1: Content Planning (5 minutes)
Identify your objective: What behavior do you want to change?
Choose 3-5 related topics that build toward that objective
Plan your sequence: From foundational concepts to real-world application
Step 2: Create Course Sequence (10 minutes)
Use AI Course Generator for speed (recommended for first Learning Path)
Focus on progression: Each course should build on the previous one
Include variety: Mix information, scenarios, and application opportunities
Step 3: Configure and Launch (5 minutes)
Set delivery schedule: Space courses 2-7 days apart for optimal retention
Choose delivery channel: Email for formal training, Slack/Teams for team-based learning
Add learners and launch: Start with a small pilot group if preferred
Expected Results:
Higher engagement than traditional training (90%+ completion rates common)
Better knowledge retention through spaced repetition
Real behavior change through systematic reinforcement
Your First Success Metrics
Week 1 Indicators:
Course completion rates above 80%
Positive learner feedback and engagement
Quick content creation (under 30 minutes per course)
Successful technical delivery across chosen channels
Month 1 Business Impact:
Improved performance in target skill areas
Reduced time spent on training creation and delivery
Higher learner satisfaction compared to previous methods
Measurable behavior changes in workplace application
Core 7taps Capabilities - What Makes Us Different
Revolutionary Content Creation Speed
Traditional Authoring Tools:
Days or weeks to create professional training
Complex interfaces requiring specialized skills
Lengthy review and approval processes
Technical expertise needed for updates
7taps Approach:
87% reduction in development time through AI-assisted creation
Anyone can create professional microlearning in minutes
Instant updates without technical bottlenecks
Real-time collaboration with built-in approval workflows
Speed Without Sacrifice:
Science-backed templates ensure learning effectiveness
Cognitive load theory built into platform constraints
Adult learning principles guide content recommendations
Proven engagement patterns from 15,000+ organizations
Frictionless Learner Experience
The 7taps Difference:
No app downloads: Learners access content instantly via any browser
No login required: One-click access eliminates barriers
Mobile-optimized: Tappable, social media-like interface
Universal compatibility: Works on any device, anywhere
Business Impact:
4x higher engagement compared to traditional LMS delivery
98% completion rates achieved by organizations like Wave Utilities
Immediate accessibility for deskless and mobile workers
Zero IT friction for rapid deployment
Real User Feedback:
"7taps allows us to provide learning opportunities without dragging learners into an LMS" - Healthcare organization
"When people saw courses the response was 'Wow, we're in the future'" - Corporate L&D team
"It makes discussions and sharing easy" - Training manager
Advanced Distribution and Automation
Multi-Channel Delivery:
Email integration for formal learning programs
Slack/Teams integration for team-based learning
SMS delivery for mobile and deskless workers
QR codes for just-in-time performance support
WhatsApp for global and mobile-first organizations
Learning Path Automation:
Scheduled delivery based on optimal spacing intervals
Completion-based progression for sequential skill building
Automatic follow-up for sustained behavior change
Smart scheduling that respects weekdays and business hours
Business-Grade Analytics and ROI Measurement
Beyond Basic Completion Tracking:
Engagement analytics showing real learner interaction patterns
Knowledge retention metrics through spaced assessments
Behavior change indicators via confidence tracking and feedback
Business impact measurement connecting learning to performance outcomes
Stakeholder Reporting:
ROI calculations based on time savings and performance improvement
Executive dashboards showing program effectiveness
Trend analysis for continuous improvement
Custom reporting for specific business needs
Team Collaboration and Scaling Success
Setting Up Team Collaboration
Creating Your Team:
Access team settings: Click the main menu → "My team"
Name your team: Choose a recognizable name (appears in sharing messages)
Invite colleagues: Add email addresses for team members
Set permissions: All team members can create, edit, and manage content
Team Collaboration Benefits:
Shared content library: All courses accessible to team members
Collaborative editing: Multiple people can improve content
Consistent branding: Unified look and feel across all content
Knowledge sharing: Learn from colleagues' successful approaches
Best Practices for Team Success:
Define content standards: Ensure consistency across creators
Establish review processes: Balance quality with speed
Share successful templates: Scale what works across the team
Regular team training: Keep everyone updated on best practices
Scaling Microlearning Across Your Organization
Phase 1: Pilot Success
Choose high-impact use case: Where can microlearning solve real problems?
Start small: 1-2 Learning Paths with 20-50 learners
Measure carefully: Track both engagement and business impact
Gather feedback: Document what works and what needs adjustment
Phase 2: Expansion
Scale successful approaches: Apply proven methods to new areas
Add team members: Bring in subject matter experts and content creators
Develop templates: Create reusable frameworks for common needs
Integrate systems: Connect with existing LMS, HRIS, and communication tools
Phase 3: Organization-Wide Implementation
Multiple Learning Paths: Address various business needs simultaneously
Cross-functional collaboration: Different departments creating relevant content
Advanced features: Custom branding, SSO, API integrations
Continuous improvement: Regular optimization based on data and feedback
Understanding Business Impact and ROI
How 7taps Saves Money (Beyond Obvious Training Costs)
Direct Cost Savings:
87% reduction in content creation time = L&D team efficiency gains
Faster employee onboarding = reduced time to productivity
Automated delivery = less manual training coordination
Higher completion rates = better ROI on training investments
Hidden Cost Savings (Often Much Larger):
Fewer employee mistakes through better knowledge retention
Reduced support tickets via effective performance support
Lower turnover from employees feeling more confident and valued
Improved customer satisfaction through better-trained teams
Faster response to business changes with rapid content deployment
Real Customer Results:
Wave Utilities: 85% reduction in compliance training time, 110% NPS increase
Bassett Healthcare: Enabled nurses to access training without leaving stations
IPG Mediabrands: 4x increase in training reach and engagement
McConnell Dowell: Transformed site inductions, finalist for Best WHS Learning Program
Measuring Success: Key Metrics That Matter
Engagement Indicators:
Completion rates: Target 80%+ (vs. 40-60% for traditional training)
Time to completion: Faster completion indicates better design
Return usage: Learners accessing content multiple times
Peer sharing: Content being shared beyond original audience
Learning Effectiveness:
Knowledge retention: Improved quiz scores over time
Confidence increases: Self-reported ability to apply learning
Skill application: Observable behavior changes in workplace
Manager feedback: Supervisors noting performance improvements
Business Impact:
Performance metrics: Improvements in areas targeted by training
Error reduction: Fewer mistakes in trained areas
Customer satisfaction: Better service delivery
Employee engagement: Higher satisfaction with learning experience
Getting Help and Continuing Your Success
When You Need Support
Built-in Help Resources:
Help button: Access context-sensitive support from anywhere in the platform
Help Center: Comprehensive guides and tutorials (you're reading one now!)
Video tutorials: Step-by-step visual guidance for key processes
Best practice templates: Proven frameworks you can customize
Community and Peer Learning:
7taps Community Forum: Connect with other users and share best practices
MicrolearningCONF: Free virtual conference with expert sessions and case studies
Customer Success Stories: Learn from detailed implementations across industries
[Hear from 7taps Customers →]Blog and Resources: Regular updates on microlearning best practices and research
[Explore the 7taps Blog →]
Direct Support Options:
Help Chat: Quick answers to technical questions during business hours
[Click the icon in the bottom right corner →]Email Support: Detailed assistance for complex issues
[Contact Support →]Professional Services: Custom implementation and strategic consulting
[Schedule a Consultation →]
Continuing Education and Growth
Essential Reading for Success:
Your Complete Course Creation Journey - Master individual course development
How to Create and Launch Learning Paths: Complete Guide - Scale with systematic behavior change
Complete Sharing and Distribution Guide - Reach learners effectively across channels
Analytics and Insights: Measuring Learning Impact - Track and optimize performance
Advanced Topics:
Industry-specific implementation guides (Healthcare, Sales, HR, Manufacturing)
Integration with LMS and enterprise systems
Custom branding and white-label solutions
API development and advanced automation
Staying Current:
Product updates: Regular feature releases and improvements
Research insights: Latest findings in microlearning effectiveness
Customer spotlights: New case studies and success stories
Industry trends: How microlearning is evolving across sectors
Your Next Steps - From Beginner to Expert
Week 1: Foundation Building
✅ Complete account setup and team invitation
✅ Create first course using AI assistance or from scratch
✅ Launch first Learning Path with small pilot group
✅ Monitor initial engagement and gather feedback
✅ Join 7taps community for peer support and ideas
Week 2: Optimization and Expansion
Analyze first week's data and optimize content based on learner behavior
Create second Learning Path for different business need
Experiment with sharing channels to find optimal learner engagement
Set up team collaboration workflows and content standards
Begin measuring business impact beyond engagement metrics
Month 1: Strategic Implementation
Assess ROI and business impact from initial microlearning programs
Plan organization-wide rollout based on pilot success
Develop content creation standards and approval processes
Integrate with existing systems (LMS, HRIS, communication platforms)
Train additional team members on 7taps best practices
Months 2-3: Scaling Excellence
Launch multiple Learning Path campaigns across departments
Implement advanced features (custom branding, SSO, analytics integrations)
Develop center of excellence for microlearning within your organization
Share success stories and best practices across teams
Plan long-term microlearning strategy aligned with business objectives
Beyond: Microlearning Leadership
Become internal champion for performance-focused learning approaches
Contribute to 7taps community by sharing your experiences and lessons learned
Explore advanced integrations and custom development opportunities
Lead industry discussions on effective microlearning implementation
Mentor other organizations in their microlearning transformation journey
Conclusion: Welcome to the Future of Learning
You've joined a community of forward-thinking learning professionals who understand that the future isn't about creating more training—it's about creating training that actually works. 7taps gives you the tools to bridge the knowing-doing gap that has plagued corporate learning for decades.
Remember the 7taps Philosophy:
Respect learners' time and intelligence with focused, relevant content
Leverage learning science through spaced repetition and retrieval practice
Embrace simplicity to create clear, actionable learning experiences
Focus on performance outcomes, not just knowledge transfer
Your Success Is Our Success: Every course you create, every Learning Path you launch, and every behavior change you drive makes workplaces more effective and employees more confident. That's the true power of 7taps done right.
Ready to Transform Training Into Performance? Log into your 7taps account, click "+ Create," and start building learning experiences that actually change how people work. Your first success is just minutes away.
Questions? Access our Help Chat, join the Community Forum, or explore our comprehensive Help Center. We're here to ensure your microlearning journey is as successful as the thousands of organizations already transforming their approach to learning.
Welcome to 7taps. Welcome to learning that works.