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How to Import Your Existing Content into 7taps

Have existing training materials? Transform them into behavior-changing microlearning that drives real performance outcomes. This guide shows you exactly how to import PowerPoints, PDFs, documents, videos, and SCORM packages into 7taps.

Updated over 2 weeks ago

What you'll learn:

  • How to import PowerPoint presentations (and why you need to save them as PDF first)

  • Which import method to use based on your content and goals

  • What to expect when AI transforms your content into microlearning

  • How to review and refine AI-generated courses before sharing


Table of Contents


PowerPoint Users: Start Here

⚠️ Important: 7taps doesn't accept .PPTX files directly, but the workaround is simple.

To import your PowerPoint:

  1. Open your PowerPoint presentation

  2. Click File β†’ Save As

  3. Choose PDF as the file format

  4. Save the file

  5. Upload the PDF to 7taps using Copilot or Transform

Why PDF instead of PPTX? PDFs ensure your content is accessible and readable by our AI, regardless of fonts, animations, or formatting complexity. The conversion takes 10 seconds and preserves all your content.

.


Understanding Content Transformation vs. Copying

Here's what's critical to understand before you start:

7taps doesn't just copy your slides into a new format. Our AI analyzes your content and transforms it into focused, behavior-changing microlearning based on instructional design principles.

What this means:

  • Your 50-slide compliance deck becomes 10-15 focused microlearning cards

  • Bullet points become interactive scenarios and practice opportunities

  • Information dumps become spaced learning sequences that drive retention

Why transformation matters: Most training fails because it focuses on information transfer, not behavior change. 7taps is built as a performance enablement system - the bridge between "they completed the course" and "they're actually doing it right."

You'll still recognize your content - but it will be restructured for maximum impact and retention.


Choose Your Import Method

Click the "+ Create" button on your dashboard to see four creation options:

Quick decision guide:

I have...

Use this method

Why

A PowerPoint, PDF, or document I want to transform strategically

Copilot ⭐ Recommended

Guides you through thoughtful course design with strategic questions

A document I need converted quickly

Transform

Fastest option - upload and generate in 2 steps

A SCORM package from another authoring tool

SCORM to 7taps

Converts existing SCORM into microlearning

An idea, outline, or YouTube video

Copilot

Can work with minimal materials or just your description

Complete creative control, building card-by-card

Create from scratch

Manual building for custom experiences


Recommended Approach: Use Copilot

Copilot is the most strategic way to import content because it guides you through thoughtful instructional design decisions before generating courses.

What Copilot Does

Copilot acts as your performance consultant - it asks strategic questions about your learning goals, then uses your content as reference material to create behavior-focused microlearning.

When to Use Copilot

βœ… You want to create effective learning, not just convert content
βœ… You're building Learning Paths (multiple courses for spaced reinforcement)
βœ… You want to define clear performance outcomes
βœ… You have time to answer 6 strategic questions (takes 5-10 minutes)
βœ… You want courses designed around what learners need to DO, not just know

What Copilot Accepts

Documents:

  • Up to 3 PDFs (100MB each)

  • Word documents saved as PDF

  • PowerPoints saved as PDF

  • Any reference materials

Videos:

  • YouTube links (paste the URL)

Other sources:

  • Text descriptions

  • Outlines and ideas

The Copilot Process

Copilot walks you through 7 strategic steps:

Step 1: Define the Skill
​

What specific, actionable skill will people develop? (Not broad topics - specific behaviors)

Good examples:

  • "Managing Team Conflicts"

  • "Handling Customer Complaints"

Avoid:

  • "Enhance Performance" (too vague)

  • "Leadership Styles" (not a skill)


Step 2: Define Your Audience


Who will take this microlearning journey?

  • Learner roles: (e.g., "Recently promoted managers in a manufacturing company")

  • Career stage: Entry-level, Mid-career, Senior, N/A

  • Skill level: Beginner, Intermediate, Advanced

Tip: If you need to train different roles, consider creating separate Learning Paths so everyone gets practice scenarios matching their actual work.


Step 3: Define the Goal


What should learners be able to DO after building this skill?

Good examples:

  • "Deliver feedback that drives concrete performance improvements"

Avoid:

  • "Improve leadership" (too vague)

  • "Get better at sales" (not specific)


Step 4: Address Current Challenges


What specific difficulties do people face now? Think about real workplace situations.

Good examples:

  • "Our team members rush to solutions before understanding the problem"

Avoid:

  • "Not performing well" (lacks specificity)


Step 5: Provide Context
Is there background information that could help tailor the training?

Good examples:

  • "Our company is undergoing a digital transformation, and employees need to adapt to new workflows"

Avoid:

  • "Performance is poor" (lacks specific details or relevance)

Additional context question:
What prompted the need for this training? (Optional but helpful)


Step 6: Upload Reference Materials

Upload PDFs to provide context and factual content for your Learning Path.

You can skip this step if you don't have specific materials.

Documents:
Click or drag and drop to upload up to 3 PDFs (100MB each)

YouTube link:
Click and paste YouTube URL

Need to upload a Word document, PowerPoint, or Keynote file?
Simply save it as a PDF before uploading.


Step 7: Specify Number of Courses

Choose how many courses should be in your Learning Path (1-5 courses).

Course quantity guide:

1 course: Works for teaching one specific micro-skill or technique that takes just a few minutes to learn.

2 courses: Build and reinforce knowledge across two micro-courses. The second course builds on what you learned in the first.

3 courses: ⭐ Recommended starting point. Create a natural learning flow with practice between courses. Each new course takes your knowledge a step further.

4 courses:Design a thorough learning journey. More courses mean more chances to practice and gradually tackle complex topics.

5 courses: Your most detailed option. Perfect for topics that need step-by-step learning with plenty of practice along the way.

Remember: You can always create additional courses later and add them to your Learning Path.


After generation, Copilot creates draft courses that you'll review and refine before sharing with learners.

Related resource: Course Creation Guide -->


Faster Option: Use Transform

Transform is the quickest way to convert existing content - but it doesn't include the strategic questioning that makes Copilot more effective.

What Transform Does

Transform analyzes your uploaded content and uses AI to restructure it into microlearning format. It's fast (2 steps), but you don't get to define goals, audience, or outcomes upfront.

When to Use Transform

βœ… You need to convert content quickly
βœ… You're comfortable editing the output heavily
βœ… You want a single course (not a Learning Path)
βœ… The content is already well-structured for behavior change
βœ… You understand microlearning principles and can refine the output

What Transform Accepts

Supported file types:

  • PDF (max 100MB)

  • DOCX (Word documents)

  • Audio files

  • Video files

  • YouTube links (via URL)

PowerPoint files: Save as PDF first (File β†’ Save As β†’ PDF)

The Transform Process

Step 1: Select Source
Choose what you want to turn into microlearning:

  • Documents: PDF, DOCX, Audio, Video files

  • YouTube: Paste a YouTube video URL


Step 2: Upload File
Click or drag and drop your file (max 100MB)

Click Generate and Transform creates a single course based on your content.


Transform vs. Copilot: Key Differences

Feature

Copilot

Transform

Strategic questions

βœ… Yes - 6 questions about goals, audience, challenges

❌ No questions asked

Number of courses generated

1-5 courses (Learning Paths)

1 course only

Time to complete

5-10 minutes (includes thinking time)

2 minutes (just upload)

Best for

Strategic learning design

Quick content conversion

Outcome focus

Behavior change and performance

Content transformation

Our recommendation: Use Copilot when possible. The strategic questions help create more effective learning outcomes.


Converting SCORM Packages: SCORM to 7taps

Have an existing SCORM course from another authoring tool? Convert it into microlearning that can replace the original, warm up learners before the main course, or reinforce learning afterward.

What SCORM to 7taps Does

This feature analyzes your existing SCORM package and creates 7taps microlearning based on three possible goals:

Replace the SCORM course:

Deliver the full message in short, structured moments.

Warm-up learners before the main course:
Make key ideas stick before training starts.

Reinforce after training:
Keep knowledge fresh and top of mind.

What You Need

⚠️ You must upload BOTH files - one without the other won't work:

  1. Your SCORM file (.zip package)

  2. A text export of the same course (PDF, DOCX, or TXT)

Why both files?

  • The SCORM file provides structure and interaction logic

  • The text export ensures we understand the full content and intention

  • The text export also verifies you own the content and have permission to convert it

How to create a text export:
Most authoring tools (Articulate, Adobe Captivate, etc.) have an export or "print to PDF" option. Check your authoring tool's documentation for specific instructions.

The SCORM to 7taps Process

Step 1: Provide Content

Upload your existing SCORM file and text export.


Step 2: Define Outcome


Pick a goal - we'll generate the right microlearning:

  • Replace the SCORM course

  • Warm-up learners before the main course

  • Reinforce after training


Step 3: Upload 2 Course Files

SCORM file:
Click to upload your .zip SCORM package

Text export of the same course:
PDF, DOCX, or TXT - Click to upload

Remember: Please upload both files - they complement each other. One without the other won't work.

Click Next to generate your microlearning.


For complete details on SCORM conversion, including dynamic SCORM integration and kiosk mode, see: 7taps & SCORM: The Complete Guide to Dynamic SCORM and Kiosk Mode Integration


Building From Scratch: Create

Want complete creative control? Build your course manually, card by card.

When to Use Create

βœ… You want to design every interaction yourself
βœ… You're building a highly customized learning experience
βœ… You don't have existing content to import
βœ… You prefer hands-on creation over AI assistance
βœ… You're experienced with microlearning design principles

What You'll Do

With Create, you build your course by adding cards one at a time:

  • Text cards (information + visuals)

  • Video cards (upload or AI-generated)

  • Audio cards (upload or AI-generated)

  • Quiz cards (multiple choice with feedback)

  • Poll cards (gather opinions)

  • Form cards (collect open responses)

  • Role-play cards (scenario-based practice)

  • Submit cards (learners record audio or submit images)

  • Checklist cards (step-by-step guidance)

  • Rate cards (confidence or satisfaction)

  • Button cards (branching and navigation)

For complete card-by-card creation guidance, see: Your Complete Course Creation Journey: From Concept to Launch


What Happens After Generation

All AI-generated courses are drafts. Here's what to do next:

During Generation

After you click "Generate" or "Generate courses", 7taps begins creating your content.

Generation time:

  • Copilot: 2-5 minutes (depending on content length and number of courses)

  • Transform: 1-3 minutes

  • SCORM to 7taps: 3-7 minutes

While generation happens:

You'll see a progress screen: "Your awesome course is in the making. This might take a few minutes. Time for a quick coffee or stretch break!"

βœ… You can click "Continue in background" to minimize the generation window and work on other tasks in 7taps or other browser tabs.

⚠️ Important: Keep the 7taps browser tab open during generation.

Don't do this while your content is generating:

  • ❌ Close the 7taps browser tab

  • ❌ Quit your browser entirely

  • ❌ Navigate completely away from 7taps

You CAN do this:

  • βœ… Click "Continue in background" to minimize the generation window

  • βœ… Work in other tabs in your browser

  • βœ… Work in other applications on your computer

  • βœ… Just keep the 7taps tab open in the background

If you accidentally close the tab: The generation process will be interrupted and you'll need to start over. When you return to 7taps, you may see an error message asking you to try again.

You'll receive a notification when your courses are ready - then you can begin reviewing and editing.


Step 1: Review Every Course

Click into each generated course and review it card-by-card:

  • Does the content match your intended outcomes?

  • Are scenarios relevant to your learners' actual work?

  • Is the tone appropriate for your audience?

  • Are there any errors or misinterpretations?

Step 2: Edit and Refine

Everything is fully editable:

  • Rewrite card text

  • Replace or adjust images

  • Modify quiz questions and answers

  • Reorder cards

  • Add or remove cards

  • Adjust branching logic

To edit a course:

  1. Open the course from your dashboard

  2. Click any card to edit it

  3. Use the card menu to add, delete, or reorder cards

  4. Preview your changes using the Preview button

Step 3: Test the Learner Experience

Before sharing widely:

  1. Click Preview to experience the course as a learner

  2. Go through every card, quiz, and interaction

  3. Check that feedback messages make sense

  4. Verify that branching works as intended

  5. Time yourself - does it fit your target length?

Step 4: Get Feedback

Share a link with a small group:

  • Subject matter experts

  • A few target learners

  • Your instructional design team

Gather feedback on clarity, relevance, and effectiveness before full rollout.

Remember:

⚠️ We strongly recommend careful review and editing before distribution. AI generates excellent drafts based on your inputs, but your expertise ensures the final product drives the specific behavior changes your organization needs.


Troubleshooting Generation Failures

Sometimes content generation fails. This section explains why it happens and how to fix it.

Why Generation Might Fail

7taps AI analyzes readable text and spoken dialogue to transform your content. Generation fails when files don't contain enough extractable information.

Quick diagnosis:

  • PDFs: Can you highlight and copy text? If no β†’ won't work

  • Videos: Does it have clear spoken dialogue? If no β†’ won't work

  • Audio: Does it contain speech? If no β†’ won't work

  • Documents: Is there substantial content? If no β†’ won't work


Understanding Error Messages

When generation fails, you'll see one of these three messages:

"Unable to process the provided source. Please try different content or contact support."

What it means:
7taps received your file, but couldn't extract usable content from it.

This is the most common error and usually happens because:

❌ Your PDF contains only images (no text)

  • Scanned documents without OCR

  • PowerPoints where text became embedded images

  • Infographics or screenshots saved as PDF

  • Images of text instead of actual selectable text

How to check: Open your PDF and try to highlight text. If you can't select anything, the AI can't read it.

How to fix:

  1. Re-export from the original source (File β†’ Save As β†’ PDF, not "Export as Image")

  2. In PowerPoint: File β†’ Save As β†’ PDF (ensure text remains selectable)

  3. Use OCR software to convert scanned images to text

  4. Recreate the document with actual selectable text

  5. Manually type the key content into a new document


❌ Your video or audio has no dialogue

  • Silent videos (music or visuals only)

  • Videos with no voiceover or speech

  • Instrumental audio files

  • Inaudible or unclear speech

How to check: Play your file. Can you clearly hear people speaking?

How to fix:

  1. Add voiceover narration to your video

  2. Record spoken explanation of the content

  3. Use Transform on a text document instead

  4. Switch to Copilot and describe content in text fields


❌ Your content is too brief or lacks substance

  • Single-slide presentations

  • Documents with only a title and one sentence

  • Very short videos (under 1 minute)

  • Outlines without detailed content

How to fix:

  1. Expand your content with more detail and context

  2. Combine multiple short documents into one PDF

  3. Add explanations and examples to brief outlines

  4. Use Create to build manually from minimal materials


❌ Your file is corrupted

  • File was damaged during save or transfer

  • File won't open properly

How to fix:

  1. Re-export or re-save the file from the original application

  2. Verify the file opens correctly on your computer before uploading

  3. Try creating a new export instead of using an old file


If you've verified your file has readable text or clear dialogue and still get this error:
Contact support - there may be a technical issue we can help resolve.


"Your request includes content that can't be processed due to moderation rules"

(This error only appears in Copilot)

What it means:
The content you uploaded or described contains material that violates content moderation guidelines.

Common causes:

  • Sensitive personal information (SSNs, credit card numbers, medical records)

  • Inappropriate or explicit content

  • Harmful or dangerous information

  • Content that violates platform safety policies

How to fix:

  1. Review your uploaded files for sensitive information

  2. Remove any inappropriate content

  3. Ensure your content follows standard workplace training guidelines

  4. Try uploading different content

  5. Contact support if you believe this is an error


"We're experiencing high demand right now. Please try again in a moment."

What it means:


7taps systems are temporarily busy processing other requests, or there's a temporary technical issue.

This is usually temporary and not related to your content.

How to fix:

  1. Wait 2-3 minutes and try again

  2. If the error persists after multiple attempts, try again in 15-30 minutes

  3. If the issue continues for over an hour, contact support

Note: This error can also appear for undefined technical issues. If it persists after multiple attempts over several hours, contact support for assistance.


Common Issues and Fixes

Issue 1: PDF Contains Only Images

The problem:
Your PDF is a collection of scanned images or screenshots with no extractable text.

Error you'll see:
"Unable to process the provided source. Please try different content or contact support."

❌ Won't work:

  • Scanned documents without OCR

  • PowerPoints where text became embedded images

  • Infographics or diagrams with no selectable text

  • Screenshots saved as PDF

  • "Print to PDF" from image files

βœ… Will work:

  • PDFs with actual text (you can highlight/copy it)

  • Documents exported properly from Word or PowerPoint

  • Text-based presentations

How to check:
Open your PDF and try to highlight some text with your cursor. If you can't select anything, the AI can't read it.

How to fix:

  1. From PowerPoint: File β†’ Save As β†’ PDF (not File β†’ Export β†’ Create PDF)

  2. From Word: File β†’ Save As β†’ PDF

  3. For scanned documents: Use OCR (Optical Character Recognition) software to make text selectable

  4. Last resort: Recreate the document with actual text, or manually type key content into a new document

Pro tip: After saving as PDF, open it and test highlighting text before uploading to 7taps.


Issue 2: Video or Audio Has No Dialogue

The problem:
Your file contains no spoken words for the AI to analyze.

Error you'll see:
"Unable to process the provided source. Please try different content or contact support."

❌ Won't work:

  • Silent videos (music only, no narration)

  • Videos with no voiceover or dialogue

  • Instrumental audio files

  • Videos where speech is inaudible or completely unclear

  • Background conversations that aren't focused content

βœ… Will work:

  • Videos with clear spoken dialogue or narration

  • Recorded presentations or lectures

  • YouTube videos with actual speech content

  • Podcast episodes or interviews

  • Training videos with voiceover

How to check:
Play your video/audio. Can you clearly hear people speaking? Is there a script or narration explaining the content?

How to fix:

  1. Add a voiceover to your video explaining the visual content

  2. Record narration as a separate audio file

  3. Use Transform on a text document (transcript or script) instead

  4. Switch to Copilot and describe your content in the text fields

  5. If using YouTube, ensure the video has substantial spoken content


Issue 3: Content Is Too Brief

The problem:
There isn't enough content to create meaningful microlearning.

Error you'll see:
"Unable to process the provided source. Please try different content or contact support."

❌ Too little content:

  • Single-slide presentations with minimal text

  • Documents with only a title and one sentence

  • Very brief outlines without substance (just bullet points)

  • Videos under 1 minute with minimal dialogue

  • Short definitions or descriptions

βœ… Sufficient content:

  • Documents with multiple paragraphs of content

  • Presentations with substantial information across multiple slides

  • Videos at least 2-3 minutes with meaningful dialogue

  • Materials that could support at least 3-5 learning cards

  • Content with context, examples, and details

How to fix:

  1. Expand your content with more detail and examples

  2. Add context and explanations to brief outlines

  3. Combine multiple short documents into one comprehensive PDF

  4. Include real-world scenarios or case studies

  5. Use Create to build manually from your brief materials (you have full control)


Issue 4: File Is Corrupted

The problem:
The file was damaged during save, export, or transfer.

Error you'll see:
"Unable to process the provided source. Please try different content or contact support."

How to fix:

  1. Re-export your document as PDF from the original source

  2. Verify the file opens normally on your computer before uploading

  3. Try saving/exporting again from your original application

  4. Check your internet connection stability

  5. Try uploading from a different browser (Chrome, Firefox, Safari)

  6. Create a fresh export rather than using an old file


Before You Upload: File Requirements

To avoid upload errors, ensure your file meets these requirements:

File Formats Accepted:

  • Documents: PDF, DOCX

  • Video: MP4, MOV, AVI

  • Audio: MP3, WAV, M4A

  • Links: YouTube URLs

File Formats NOT Accepted:

❌ PowerPoint (.PPTX, .PPT) - Save as PDF instead
❌ Keynote (.KEY) - Export as PDF instead
❌ Excel (.XLSX, .XLS) - Save as PDF or convert to Word/PDF
❌ Pages (.PAGES) - Export as PDF
❌ Plain text files (.TXT) - Unless using SCORM to 7taps
❌ ZIP files - Unless SCORM packages for SCORM to 7taps

File Size Limits:

  • Maximum file size: 100MB

  • For larger files, compress before uploading or split into multiple files

How to reduce file size:

  • PDFs: Use compression tools (Adobe Acrobat, Smallpdf, or similar)

  • Videos: Compress using HandBrake, reduce resolution, or upload to YouTube and use the link

  • Audio: Reduce bitrate (128kbps is sufficient for voice)


Step-by-Step Troubleshooting Process

When generation fails, follow these steps:

Step 1: Identify the Error Message

Read the specific error message:

  • "Unable to process the provided source..." β†’ Content extraction issue (most common)

    • Check if PDF has selectable text

    • Check if video/audio has dialogue

    • Check if content is substantial enough

  • "Your request includes content that can't be processed due to moderation rules" β†’ Content policy issue (Copilot only)

    • Review content for sensitive information

    • Remove inappropriate material

    • Contact support if you believe this is an error

  • "We're experiencing high demand right now..." β†’ Temporary system issue

    • Wait a few minutes and try again

    • Not related to your content

    • Contact support if it persists for over an hour


Step 2: Verify File Requirements

Before trying again, check off this list:

For all files:

βœ… File size is under 100MB

βœ… File format is supported (PDF, DOCX, MP4, MP3, etc.)

βœ… If PowerPoint: Saved as PDF (not .PPTX)

βœ… File opens normally on your computer

βœ… Content has enough substance (multiple paragraphs or 2+ minutes of dialogue)

For PDFs specifically:

βœ… Contains readable text (not just images)

βœ… You can highlight and copy text with your cursor

βœ… Saved as PDF using "Save As" (not "Export as Image")

βœ… Not a scanned document (unless OCR'd)

For Videos/Audio:

βœ… Contains clear, audible spoken dialogue

βœ… Speech isn't drowned out by background noise

βœ… At least 2-3 minutes long with substantive content

βœ… Not just music or ambient sound


Step 3: Try Common Fixes

Based on your error message, try these fixes:

If you got "Unable to process the provided source...":

  1. For PDFs: Open and try to highlight text

    • Can't highlight? β†’ Re-export as PDF from original source

    • Still image-only? β†’ Use OCR software or retype content

  2. For videos/audio: Play and listen for dialogue

    • No speech? β†’ Add voiceover or use text document instead

    • Speech unclear? β†’ Re-record with better audio quality

  3. For all files: Check content length

    • Too brief? β†’ Add more detail, context, and examples

    • Combine multiple short files into one

  4. File won't open on your computer? β†’ Re-export from original application


Step 4: Try an Alternative Approach

If your file continues to fail after trying the fixes:

Switch creation methods:

  • From Transform to Copilot: Describe your content in text fields, optionally attach files as reference

  • To Create: Build your course manually card-by-card for full control

  • To SCORM to 7taps: If you have a SCORM version of the content

Modify your content:

  • Add text descriptions to image-heavy documents

  • Add voiceover narration to silent videos

  • Combine multiple short files into one substantial document

  • Convert visual content into written explanations

  • Compress large files


Step 5: Contact Support for Persistent Issues

If you've tried the fixes above and generation still fails repeatedly, our support team can help.

When to contact support:

  • Error persists after trying all suggested fixes

  • You believe your file meets all requirements but still fails

  • You get the same error with multiple different files

  • "High demand" error continues for several hours

  • Moderation error and you're unsure why

  • You're unsure which fix to try

How to contact support:

  1. Click the chat icon in the bottom right corner

  2. Share the exact error message you received

  3. Describe what you're trying to upload

  4. Tell us what you've already tried

  5. If possible, attach the file or send a sample

What to include:

  • Exact error message (copy/paste the full text)

  • File details: Type, size, format (e.g., "25MB PDF, 15 slides")

  • Content description: (e.g., "compliance training presentation with text and images")

  • What you've tried: List the troubleshooting steps you've attempted

  • File characteristics: Text, images, audio, video content?

  • Can you highlight text? (for PDFs)

  • Does it have dialogue? (for videos/audio)

Our team will:

  • Investigate the specific issue with your file

  • Test the file if you can share it securely

  • Suggest specific fixes for your situation

  • Provide workarounds for challenging formats

  • Escalate technical issues if needed

  • Help you prepare content that will work


Prevention Checklist

Use this checklist BEFORE uploading to avoid errors:

For PDFs:

  • Opened the file and successfully highlighted text

  • Confirmed you can select and copy text with your cursor

  • Saved using "File β†’ Save As β†’ PDF" (not "Export as Image")

  • Verified file size is under 100MB

  • Document contains multiple paragraphs (not just images or one sentence)

  • Not a scanned document (or has been OCR'd to make text selectable)

For PowerPoint files:

  • Saved as PDF first (File β†’ Save As β†’ PDF)

  • After saving as PDF, opened it and confirmed text is still selectable

  • Verified all content is visible in the PDF version

For Videos:

  • Played the video and confirmed clear, audible dialogue

  • Verified speech isn't muffled or drowned out by noise

  • Checked that the video is at least 2-3 minutes long

  • Confirmed it contains substantive spoken content (not just visuals)

  • File size is under 100MB

For Audio:

  • Listened and confirmed the recording contains clear speech

  • Checked that dialogue is understandable

  • Verified the file isn't corrupted, silent, or just music

  • File size is under 100MB

For Documents (DOCX):

  • Contains multiple paragraphs of content (not just an outline)

  • Has enough substance for meaningful learning

  • File size is under 100MB

  • Opens normally on your computer


Key Takeaway

⚠️ The most common reason generation fails: PDFs contain only images (no selectable text) or videos have no spoken dialogue.

Before uploading:

  1. For PDFs: Open and try to highlight text

  2. For videos/audio: Play and listen for clear dialogue

  3. For all files: Ensure you have substantial content (not just a sentence or two)

Quick test: If you can't highlight text in your PDF, or can't hear speech in your video, 7taps can't process it.

Need help? Contact support - we'll help you get your content working!


Common Questions

Q: Why can't I upload a .PPTX file directly?

7taps accepts PDFs instead of .PPTX files to ensure consistent content reading regardless of fonts, animations, or formatting. Converting takes 10 seconds:

  1. Open your PowerPoint

  2. File β†’ Save As

  3. Choose PDF

  4. Upload the PDF to 7taps

Your content is preserved exactly - just in a more universally readable format.

Q: Will my content look exactly the same in 7taps?

No, and that's intentional. 7taps transforms your content into microlearning designed for behavior change and retention.

What changes:

  • Slides become focused cards (typically 5-10 cards per course)

  • Bullet points become interactive elements (quizzes, scenarios, practice)

  • Linear information becomes spaced learning sequences

  • Passive reading becomes active engagement

What stays the same:

  • Your core concepts and key messages

  • Your subject matter expertise

  • Your brand voice (after you edit for tone)

  • The essential information learners need

Think of it this way: You wouldn't deliver a presentation the same way in a boardroom vs. a workshop vs. a podcast. 7taps optimizes your content for the mobile, swipeable, behavior-focused format that drives retention.

Q: Which import method should I use?

Use Copilot if:

  • You want to create effective learning (not just convert content)

  • You're building Learning Paths with multiple courses

  • You have 5-10 minutes to answer strategic questions

  • You want courses focused on behavior change

Use Transform if:

  • You need a single course converted quickly

  • You're comfortable doing heavy editing afterward

  • Your content is already well-structured

  • Speed is more important than strategic design

Use SCORM to 7taps if:

  • You have existing SCORM packages to convert

  • You can export a text version of the course

  • You want to repurpose or supplement existing training

Use Create if:

  • You want complete control over every card

  • You're building highly customized experiences

  • You prefer manual creation to AI assistance

Still unsure? Start with Copilot - it's the most strategic approach and gives you the best learning outcomes.

Q: Can I edit AI-generated content?

Yes! Everything is fully editable after generation.

You can:

  • Edit any text on any card

  • Replace or modify images

  • Rewrite quiz questions and answer options

  • Add new cards or delete existing ones

  • Reorder the card sequence

  • Change card types (turn a text card into a video card, etc.)

  • Adjust branching logic and navigation

We strongly recommend editing before sharing with learners. AI creates excellent drafts, but your expertise ensures the final product matches your specific needs.

Q: How long does content generation take?

Copilot: 2-5 minutes after you complete the 7-step process
​Transform: 1-3 minutes after uploading your file

SCORM to 7taps: 3-7 minutes after uploading both files

Generation time varies based on content length and complexity. You'll receive a notification when your courses are ready.

Q: Can I upload multiple files at once?

Copilot: Yes - up to 3 PDFs (100MB each) plus YouTube links
​Transform: No - one file per generation
​ SCORM to 7taps: You must upload both the SCORM file and text export together

If you have multiple separate documents to convert, you'll need to run Transform multiple times (once per document) or combine them into a single PDF before using Copilot or Transform.

Q: What if the AI misunderstands my content?

This is why we present all generated courses as drafts for your review.

If you notice errors or misinterpretations:

  1. Edit the specific cards that need correction

  2. Delete cards that aren't relevant

  3. Add new cards with missing information

  4. Regenerate if needed - you can run Copilot or Transform again with clearer inputs

Remember: AI is analyzing your content through the lens of microlearning and behavior change. Sometimes what looks like a "misunderstanding" is actually a strategic restructuring to make content more effective for learning.

When in doubt, ask: "Will this version drive better behavior change than my original?" If yes, the transformation is working as intended.

Q: Do I need to be connected to the internet?

Yes. All AI generation happens in the cloud, so you need an internet connection to upload content and generate courses.

Once courses are generated, learners can access them on any device (with internet) - no app installation required.

Q: Can learners see my original uploaded files?

No. Your uploaded files (PDFs, videos, etc.) are used only to generate the microlearning courses. Learners see the final 7taps cards - they don't have access to your source files.

Q: What happens to my uploaded files?

Your uploaded content is used only to generate your courses. We don't share your content with third parties or use it to train AI models.

For complete details, see our Privacy Policy and Terms of Service.

Q: Can I import content in languages other than English?

No! 7taps supports content generation in English only. After you create a course you can use our translation tool to translate to your desired language.


Need Help?

Still have questions about importing content?

  • Search our Help Center for detailed guides

  • Contact our support team using the chat icon in the bottom right

  • Join our Community to learn from other 7taps users

Ready to get started? Click the "+ Create" button on your dashboard and choose your import method!


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