Analytics in 7taps helps you evaluate the effectiveness of your microlearning training by gaining insight into detailed learner performance.

💡If you share your content via email, SMS, Slack, or MS Teams - Analytics will contain data about individual learners. If you share content via a link, Iframe, xAPI, SCORM or QR code - learners will be displayed as anonymous (unless you have learner SSO enabled).

Dive into the Analytics of a course from the main Dashboard or the course's menu.
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Analytics contains three tabs:

This tab contains an overview of your course data:

This tab contains information related to the opening of your course:

This tab contains information related to the completion of your course:

This tab contains information that can help you define top performers, learners who scored less than 70% in assignments, and learners that completed the course suspiciously fast.

This data help you identify leaders and learners needing assistance or additional learning materials to perform better.

Note: The default threshold for course completion is 70%, but we can tweak that number for you. Just email us at support@7taps.com
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This graph shows how learners interact with your content over time. The blue line shows the number of learners who opened the course, and the green line shows the number of learners who completed the course.
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The graph is displayed in Analytics 24 hours after the sharing of the course.

This page displays individual performance related to the course. You can see how each of your learners interacted with the course. The table shows:

You can filter the data by suggested highlights or the sharing channel.

All the results can be downloaded in PDF or .csv

💡To see learner responses to all the assignments in a course - mouse over the last activity of that learner.
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This page displays learner responses to forms, quizzes, rate cards, checklists, polls and Submit cards. Each response records the exact date it was submitted, visible next to the learner's name. Timestamps are included in CSV and PDF exports — useful for compliance audits, progress reviews, and any reporting that needs a precise activity trail.

Responses are grouped by card. Each card shows a response count, and opening a card lists everyone who answered along with the submission date. How each person is identified depends on how the course was shared and whether they have a full profile. You may see a name and email or a phone number, a contact only, or Anonymous learner.

Submit cards appear here the same way. Image submissions show as thumbnails, audio submissions show with a play button. Audio submissions are transcribed automatically, and the transcript appears under the learner's name, trimmed with a More link to read the rest. That means you can read through voice responses instead of listening to every one. If no speech is detected or the transcription fails, you see a status instead of a blank entry.

Use Download in the top right of any card's panel to export what you're looking at. For audio submissions you get three options: the audio files as MP3, the transcripts as CSV, or everything together as a ZIP.

Group data by card to find out how all learners responded to a specific question:

Group data by learners to learn how a specific person answered all the questions in a course:
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Access Analytics from of any learning path from the Learning Paths dashboard or any path's menu.

Analytics has three tabs: Highlights, Learners, and Courses.

Highlights contain the path summary: status, delivery method, launch date, total learners enrolled, and how many courses are in the path.

Learner Activity shows how the cohort is moving through the path: how many are in progress, progressing as expected, falling behind or skipping, or not yet started — plus the average number of courses completed so far.

Learning Outcomes shows results: how many fully completed all courses, average days to complete, average active learning time, and average quiz score.
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Three charts below give a per-course breakdown:

Learners

The Learners tab shows each enrolled person's status in the path, time spent, average score across all courses, and last activity date. Status shows the number of completed courses, for example "1/2 completed." Use Quick filter to narrow by status or Download to export the data.

Courses

The Courses tab shows activity for each individual course in the path. In progress means the learner opened that course but has not completed it. Completed means they finished it. Score (avg.) shows the average quiz score for that course, counting only people who completed it. The column stays empty for courses with no quizzes. This tab counts activity course by course, so one person can be counted in the numbers for several different courses.

Two views, two questions. The Courses tab counts activity course by course. The Learner Progress Across Courses chart counts people across the whole path. Their numbers are not expected to match, and that is not a reporting error.

In the chart, every learner is counted once. They appear under the first course they have not completed, because that is the course blocking their progress. Someone who finished courses 2 and 3 but not course 1 still shows under course 1.

A learner counts as active in the path once they complete any course in it. It does not have to be the first one.

The three statuses in the chart mean:

Falling behind means the learner is active in the path, has not completed that course, and more than 3 working days have passed since it was sent. All three conditions have to be true. Opening the course is not required. 3 working days is the default and can be changed for your account by contacting support@7taps.com.

Note: the 3 working days behind Falling behind and the 3 days behind Course Drop-off are two different measures. Falling behind counts working days from the moment the course was sent. Course Drop-off counts days from the moment the learner opened it. One number does not explain the other.

Go to Learners in the top navigation to see how everyone is progressing — across all courses and Learning Paths at once.

The status cards at the top give an instant read on your full population: Completed & Passed, On track, Behind schedule, Below passing, Inactive, and No assignments. Each card is clickable and filters the table.
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The table shows per person: how many Learning Paths they're enrolled in, overall progress across assigned courses, quiz score, time in learning, and last active date. Job title and Date of hire are also available as columns. Use the gear icon at the far right of the table header row to switch columns on or off.

Use the Groups, Progress, and Quiz score filters to cut the data as needed. The Groups dropdown includes Without profile to find people who opened a course through a generic link with SSO enabled or were added by pasting contacts, and With profile to filter for learners who have complete profiles.

There is also a date filter, labeled Assignments. It shows learners who were assigned a course or Learning Path during the selected date range. The date filter is based on assignment dates, not learner activity.

Export lives on the People tab in Learners.

To export your learner's data click Export CSV → Analytics report for a full download of progress, scores, and activity — for all learners, a filtered view, or a selection. For contact details only, use Learner data instead. To export exactly the columns currently shown in your table, use Visible columns.

No. Course status and quiz score are separate measures. Completion means the learner reached the end of the course. The quiz score reflects whether their answers were correct. So a completed learner can still show 0%.

If you want learners to finish with a passing score, check the tips for Quiz Cards.
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The date filter shows learners who were assigned a course or Learning Path in the selected period. It doesn't look at learner activity. So a learner who is active this month but received all their assignments earlier won't appear under this month's filter. To see everyone regardless of assignment date, clear the date filter.

Both. They count different things. The Courses tab shows 9 people who opened that course and did not finish it. The chart only places people who are already active in the path, meaning they have completed at least one course. Anyone who has opened a course but never completed one is counted as Not started in the chart instead. The two groups can overlap, or they can be completely different people.

Not at all. Falling behind means not completed and past due. The moment someone finishes the course, even weeks late, they move out of Falling behind.

No. Completing a course always moves a learner forward. If their next course has not been sent yet, or was sent less than 3 working days ago, they show as progressing as expected. If that next course is already overdue too, they show as falling behind on that course instead. The status always reflects where they are now, never a course they have already finished.

Yes. 7taps analytics run independently of how the course is delivered. When a learner opens the course through your LMS, 7taps still records the open, time spent, card-by-card engagement, quiz responses, and completion — all visible in your analytics dashboard as normal. Your LMS receives the SCORM tracking data separately. You don't have to choose between them.

Yes, on Enterprise plans. 7taps supports xAPI (also called Tin Can API), which sends detailed learner activity to any compatible Learning Record Store in real time — course starts, completions, quiz answers, poll responses, form submissions, and more. Your 7taps analytics are not affected; xAPI runs alongside them.

See: xAPI Integration: Sending Learning Data to Your LRS