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Quiz Cards: Complete Guide to Creating and Managing Quizzes in 7taps

Learn how to create effective quizzes in 7taps, configure quiz settings, track learner performance, and troubleshoot common quiz issues including prepopulated answers on shared devices.

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Quiz cards are one of 7taps' most powerful tools for knowledge assessment and reinforcement. This comprehensive guide covers everything from basic setup to advanced configuration options, helping you create quizzes that effectively test understanding and drive learning outcomes.

Table of Contents


Understanding Quiz Cards

Quiz cards enable you to assess learner understanding through multiple-choice questions. They support immediate feedback, multiple correct answers, and flexible configuration options to match your learning objectives.

Key capabilities:

  • Up to 5 answer options per quiz

  • Single or multiple correct answers

  • Optional feedback comments for each answer

  • Real-time performance analytics

  • Course-wide enforcement options

⚠️ Important limitations:

  • Answers are locked once submitted (learners cannot retake individual quizzes)

  • No partial credit for multiple correct answer questions

  • Reset functionality affects ALL learners, not individuals

  • Maximum quiz cards per course limited only by overall card count


Creating a Quiz Card

Basic Setup

  1. Add a Quiz card to your course

  2. Enter your question in the "Question" field

  3. Add answer options (minimum 2, maximum 5)

  4. Click the radio button next to the correct answer(s)

  5. (Optional) Add comments that appear after learners select any answer

Adding Answer Options

Click "+ Add option" to include additional answers. You can add up to 5 answer options total.

Remember: Keep answers concise. While there's no hard character limit, overly long answers can affect card layout and scannability.


Quiz Configuration Options

Access quiz settings by clicking the gear icon on any quiz card.

Individual Quiz Settings

Multiple correct answers

  • Toggle ON to allow more than one correct answer

  • Learners must select ALL correct answers to receive credit

  • No partial credit is given (see Scoring section below)

Multiple comments

  • Toggle ON to add unique feedback for each answer option

  • Comments appear regardless of whether the learner answers correctly or incorrectly

  • Use this to explain why answers are correct or incorrect


Multiple Correct Answers & Scoring

How Scoring Works

All-or-nothing scoring: Quiz questions with multiple correct answers require learners to select ALL correct choices to receive credit.

Example:

  • Question has 3 correct answers out of 5 options

  • Learner selects only 2 of the 3 correct answers

  • Result: Quiz is marked as incorrect

  • No partial credit is awarded

This scoring method ensures learners demonstrate complete understanding of the concept being tested.

When to Use Multiple Correct Answers

Best for:

  • Identifying all applicable items from a list

  • Testing comprehensive knowledge (e.g., "Which safety procedures are required?")

  • Scenarios requiring multiple actions or considerations

Not ideal for:

  • Nuanced concepts where partial understanding is valuable

  • Questions where you want to track which specific items learners recognize


Course-Wide Quiz Settings

These settings apply to ALL quizzes in your course. Access them through Quiz Settings.

Require Correct Answers

What it does: Quizzes and role-play cards must be answered correctly before learners can progress to the next card.

How it works:

  • Learner submits an answer

  • If incorrect, the same question reappears

  • Process repeats until learner selects the correct answer(s)

  • Once correct, learner proceeds to next card

Best for:

  • Compliance training requiring mastery

  • Critical safety information

  • Certification programs with pass requirements

Consider: This setting increases engagement time but ensures knowledge retention.

Randomize Answer Options

What it does: Shuffles the order of answer choices on retakes across the entire course.

How it works:

  • First attempt shows answers in your created order

  • If learner retakes the course, answer positions are randomized

  • Works in conjunction with "Require correct answers"

  • Prevents memorization of answer positions

Best for:

  • Courses learners may take multiple times

  • Preventing answer pattern memorization

  • Compliance training with regular refreshers

Note: This setting only affects retakes of the entire course, not individual quiz attempts within a single session.


Quiz Analytics & Performance Tracking

What You Can See

Course creators can track comprehensive quiz performance data:

Overall performance:

  • Total number of learners who answered

  • Percentage who answered correctly vs. incorrectly

  • Individual learner names and their responses

Answer distribution:

  • Breakdown by each answer option

  • Percentage selecting each choice

  • Number of learners per answer

Device breakdown:

  • Performance by device type (laptops, other small screens, etc.)

  • Helps identify if certain formats cause confusion

Accessing Analytics

Navigate to your course Analytics tab, then scroll to individual quiz cards to see detailed breakdowns showing:

  • Correct percentage with learner count

  • Incorrect percentage with learner count

  • "Show distribution by answer" for granular insights

Use this data to identify knowledge gaps, confusing questions, or areas where learners consistently struggle.


Managing Quiz Results

Reset Quiz Results

Location: Quiz Settings → "Reset quiz results" (red text link)

What it does: Permanently deletes all learner quiz scores for the selected quiz (or all quizzes in the course).

⚠️ Critical warnings:

  • This action cannot be undone

  • Affects ALL learners who completed the course (no individual learner reset option)

  • If course is part of a Learning Path, resetting quiz results also affects Learning Path analytics

  • Optional: Check "Also delete results for ALL quizzes in this course" to reset everything at once

When to use:

  • Quiz content was updated significantly and old scores are no longer valid

  • Testing phase is complete and you want to clear test data

  • Course was updated and you need fresh baseline analytics

When to avoid:

  • Individual learner requests a retake (not possible - affects everyone)

  • Only want to reset one learner's progress (not supported)

  • Learning Path analytics are important to preserve


Troubleshooting: Prepopulated Quiz Answers

Why Quizzes Show Previous Answers

The issue: When multiple people use the same device to access a 7taps course, they see the previous person's quiz answers already selected.

Why this happens: 7taps remembers learner progress to create a seamless experience. This works perfectly for individual devices but creates confusion on shared devices.

How answers are stored:

  • Link/QR code sharing: Answers stored via device cookie (browser-based)

  • Other sharing methods: Answers mapped to individual learner via unique link

  • Purpose: Allows learners to pause and resume without losing progress

The Solution: Kiosk Mode

Kiosk mode is specifically designed for shared devices like:

  • Retail store tablets

  • Manufacturing floor kiosks

  • Trade show displays

  • Training room stations

  • Front desk check-in devices

How kiosk mode works:

  • Clears all answers automatically after each session completes

  • Each learner gets a fresh, blank course

  • No manual clearing required

  • Prevents seeing previous learner responses

To use kiosk mode:

  1. Share your course using kiosk mode sharing option

  2. Each learner accesses the course via the kiosk link

  3. When they complete or close the course, answers automatically clear

  4. Next learner sees a blank course

Alternative: Manual Browser Clear

If you're not using kiosk mode, learners can manually clear prepopulated answers by:

  1. Clearing browser cookies for the device

  2. Using a different browser

  3. Using incognito/private browsing mode

Note: These manual methods are temporary fixes. Kiosk mode is the recommended permanent solution for shared devices.


Best Practices for Effective Quizzes

Question Design

Keep questions concise and focused:

  • Test one concept per quiz card

  • Use clear, unambiguous language

  • Avoid trick questions that test reading comprehension rather than knowledge

Write realistic scenarios:

  • Base questions on actual job situations

  • Use language your learners encounter daily

  • Make incorrect answers plausible but clearly wrong

Answer Options

Create meaningful distractors:

  • Incorrect answers should represent common misconceptions

  • Avoid obviously wrong options

  • Make all answers similar in length and structure

Limit choices strategically:

  • 3-4 options work well for most questions

  • Use all 5 options only when necessary

  • More options increase difficulty (but also cognitive load)

Feedback Comments

Use comments to reinforce learning:

  • Explain why the correct answer is right

  • Address why incorrect answers don't work

  • Provide additional context or resources

  • Keep comments brief (1-2 sentences)

When to use "Multiple comments":

  • Complex topics requiring detailed explanation for each option

  • When incorrect answers represent specific misconceptions

  • To provide tailored feedback paths

When a single comment is sufficient:

  • Simple factual questions

  • When all incorrect answers have similar reasoning

  • To keep the experience streamlined

Quiz Placement

Strategic positioning within courses:

  • Place quizzes after teaching the concept

  • Use early in the course to activate prior knowledge

  • Include at the end to assess overall retention

  • Space multiple quizzes throughout longer courses


Common Questions & Misconceptions

Q: Can learners retake quizzes if they get them wrong?

No, not individual quizzes. Once a learner submits an answer, it's locked in. They cannot change their response.

Exception: If "Require correct answers" is enabled, the same quiz reappears until answered correctly - but this happens within the same session, not as a true "retake."

Workaround for retakes: Learners would need to access the entire course again (only fresh with kiosk mode), but this creates a new completion record rather than updating the original attempt.

Q: Can I add background images to quiz cards?

Yes! On paid tiers, you can customize quiz cards with background images to make them more visually engaging.

Image options available:

  • Upload your own images or GIFs - Custom visuals that match your brand

  • Giphy Library - Fun gifs and images

  • Unsplash library - Professional stock photography

  • Shutterstock library - Premium stock images

Recommended image dimensions: 720px x 1200px for optimal display across devices.

Customization controls:

  • Add/Change image - Select or upload your background

  • Overlay toggle - Add a dark overlay to improve text readability over busy images

  • White text toggle - Switch text color to white for better contrast

  • Remove - Clear the background image

Tips for effective poll backgrounds:

  • Choose images that relate to your poll topic without distracting from the question

  • Use the overlay feature if your image makes text hard to read

  • Test on mobile devices to ensure readability

  • Keep accessibility in mind—ensure sufficient contrast between text and background

Q: Why can't I reset quiz results for just one learner?

The reset functionality is course-wide by design, affecting all learners who completed that quiz. There's no option to reset individual learner progress.

Why: 7taps tracks quiz performance at the course level to provide aggregate analytics. Individual resets would compromise the integrity of this data and course completion tracking.

If a learner needs a fresh attempt: Consider whether kiosk mode sharing is appropriate for your use case, or factor retake limitations into your course design from the start.

Q: Does "Randomize answer options" help prevent cheating?

Partially. Randomization prevents learners from memorizing answer positions (e.g., "the correct answer is always the third option"). However, it only applies to course retakes, not within a single session.

More effective anti-cheating strategies:

  • Use scenario-based questions requiring understanding, not memorization

  • Create multiple quiz variations for different groups

  • Combine quizzes with other assessment methods (Submit cards, Role-play cards)

Q: If a quiz has 3 correct answers and a learner selects 2, do they get partial credit?

No. 7taps uses all-or-nothing scoring for multiple correct answer quizzes. Learners must select ALL correct options to receive credit.

Why: This ensures learners demonstrate complete understanding of the concept. Partial credit could allow learners to pass without fully grasping the material, particularly problematic for compliance or safety training.

Q: Can I see which specific answers individual learners selected?

Yes. The analytics show you both aggregate data (percentage selecting each option) and individual learner names with their chosen answers.

This transparency helps you identify not just who got it wrong, but specifically which misconceptions or knowledge gaps exist across your learner population.

Q: Do comments appear only for wrong answers?

No. Comments appear after learners select ANY answer, whether correct or incorrect.

This is true even if you only write one comment for the quiz - that single comment shows regardless of the answer chosen. To provide different feedback for different answers, enable "Multiple comments" in quiz settings.

Q: Will resetting quiz results notify learners?

No. Resetting quiz results happens silently on the backend. Learners are not notified, and their access to the course is not affected.

What learners will see: If they access the course again after a reset, they'll start with a clean slate - no indication their previous scores existed.

Q: Can I change a quiz question after learners have completed it?

Yes, you can edit quiz content at any time. However, this does not automatically reset existing learner responses.

Consider: If you make significant changes to a quiz question or answers, you may want to reset quiz results to ensure analytics reflect the updated content rather than the old version.

Q: Can a learner skip a quiz and still complete the course?

No. Quiz cards are required in order for the course to be completed.


Getting More Help

Have questions not covered in this guide?

Contact our support team by clicking the help button in your 7taps dashboard, or reach out to us at support@7taps.com. We're here to help you create effective quizzes that drive real learning outcomes.

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