Quiz cards are one of 7taps' most powerful tools for enhancing engagement and reinforcing learning. While they can also be used for knowledge assessment, they work best when they're part of the learning itself, to ensure content sticks. This comprehensive guide covers everything from basic setup to advanced configuration options, helping you create quizzes that drive real learning outcomes.
Table of Contents
Understanding Quiz Cards
Quiz cards are multiple-choice question cards that help you enhance engagement and reinforce learning—or assess learner understanding when needed. They support immediate feedback, multiple correct answers, and flexible configuration options to match your learning objectives.
Key capabilities:
Up to 5 answer options per quiz
Single or multiple correct answers
Optional feedback comments for each answer
Use as teaching moments or knowledge checks
Real-time performance analytics
Course-wide enforcement options
⚠️ Important limitations:
Answers are locked once submitted (learners cannot retake individual quizzes)
No partial credit for multiple correct answer questions
Reset functionality affects ALL learners, not individuals
Maximum quiz cards per course limited only by overall card count
Two Approaches to Using Quiz Cards
There are two distinct ways to use quiz cards in 7taps. While both are valid, we recommend the first approach for creating more engaging and impactful learning experiences.
✅ Recommended: Enhance Engagement and Reinforce Learning
The quiz is meant to make learners think, reflect, or even encounter the key message for the first time through the act of answering. This creates "aha moments" that stick far better than passive content.
When learners feel like they're being tested, they become defensive. When they feel like they're discovering something, they lean in. That's the difference between compliance and real learning.
Examples of This Approach:
Start with a question before teaching anything:
Question: "What's the best way to start your workday?"
Options: Jump straight into emails / Take 5 minutes to review priorities and set clear goals
Comment: "Starting with a quick priority check helps you focus on what actually matters—instead of reacting to everyone else's agenda."
You didn't test them. You sparked curiosity and delivered the key message.
Surface a common misconception:
Question: "What's the #1 reason customers leave?"
Options: Bad product / Poor customer service / Price
Comment: "Actually, 68% of customers leave because of poor customer service—not price."
That surprise makes the insight stick far more than just reading a stat on a text card.
Make learners reflect on their own behavior:
Question: "When you get negative feedback from a client, what's your first instinct?"
Options: Defend your position / Ask clarifying questions / Escalate to your manager
Comment: "The most effective first step is to ask clarifying questions—it shows the client you're listening and helps you understand the real issue."
There's no single "correct" answer here. The point is self-reflection and reinforcing best practices.
Create a "choose your reality" moment:
Question: "Your teammate misses a deadline and doesn't mention it. What do you do?"
Options: Bring it up in the team meeting / Have a private 1-on-1 conversation / Let it go this time
Comment: "A private 1-on-1 conversation builds trust and gives your teammate a chance to explain without feeling called out."
This works like a mini-scenario. Learners engage emotionally and imagine themselves in the situation.
Use the quiz to deliver the key message:
Question: "How much revenue do we lose annually due to poor onboarding?"
Options: $500K / $2M / $5M
Comment: "The answer is $5M. That's how much we lose every year when new hires don't get the support they need in their first 90 days."
The act of guessing and then seeing the real number creates an "aha moment" that's far more powerful than a passive text card stating the same figure.
Why This Approach Works:
Creates active discovery instead of passive consumption
Generates emotional engagement through curiosity and surprise
Makes key messages memorable through interaction
Encourages self-reflection and behavior change
Learners feel like they're learning, not being tested
Secondary Use: Assess Knowledge
You can also use quiz cards as traditional assessment tools to check if learners remember information you've already taught.
Examples of This Approach:
Earlier in the course, you explain that the company's return policy is 30 days. Then the quiz asks: "What is our return policy window?" → 15 days / 30 days / 60 days
You share a video about workplace safety procedures. Then: "Which of the following is required before entering the warehouse floor?" → Safety vest / Badge only / No requirements
After a card explaining GDPR basics: "Under GDPR, how long do you have to report a data breach?" → 24 hours / 72 hours / 7 days
In these cases, the learner either remembers the answer or they don't. The quiz checks recall.
When to Use This Approach:
Compliance verification where recall is mandatory
Safety procedures that must be memorized
Policy acknowledgment and understanding
Prerequisite knowledge checks before advanced content
The Key Difference:
Assessment approach: You teach first, then test → Learners feel evaluated
Engagement approach: The quiz is the teaching → Learners feel they're discovering
💡 Pro tip: Even for knowledge checks, consider adding feedback comments that reinforce why the correct answer matters, not just whether they got it right or wrong.
Creating a Quiz Card
Basic Setup
Add a Quiz card to your course
Enter your question in the "Question" field
Add answer options (minimum 2, maximum 5)
Click the radio button next to the correct answer(s)
(Optional) Add comments that appear after learners select any answer
Adding Answer Options
Click "+ Add option" to include additional answers. You can add up to 5 answer options total.
Remember: Keep answers concise. While there's no hard character limit, overly long answers can affect card layout and scannability.
Quiz Configuration Options
Access quiz settings by clicking the gear icon on any quiz card.
Individual Quiz Settings
Multiple correct answers
Toggle ON to allow more than one correct answer
Learners must select ALL correct answers to receive credit
No partial credit is given (see Scoring section below)
Multiple comments
Toggle ON to add unique feedback for each answer option
Comments appear regardless of whether the learner answers correctly or incorrectly
Use this to explain why answers are correct or incorrect
Multiple Correct Answers & Scoring
How Scoring Works
All-or-nothing scoring: Quiz questions with multiple correct answers require learners to select ALL correct choices to receive credit.
Example:
Question has 3 correct answers out of 5 options
Learner selects only 2 of the 3 correct answers
Result: Quiz is marked as incorrect
No partial credit is awarded
This scoring method ensures learners demonstrate complete understanding of the concept being tested.
When to Use Multiple Correct Answers
Best for:
Identifying all applicable items from a list
Testing comprehensive knowledge (e.g., "Which safety procedures are required?")
Scenarios requiring multiple actions or considerations
Not ideal for:
Nuanced concepts where partial understanding is valuable
Questions where you want to track which specific items learners recognize
Course-Wide Quiz Settings
These settings apply to ALL quizzes in your course. Access them through Quiz Settings.
Require Correct Answers
What it does: Quizzes and role-play cards must be answered correctly before learners can progress to the next card.
How it works:
Learner submits an answer
If incorrect, the same question reappears
Process repeats until learner selects the correct answer(s)
Once correct, learner proceeds to next card
Best for:
Compliance training requiring mastery
Critical safety information
Certification programs with pass requirements
Consider: This setting increases engagement time but ensures engagement with critical content.
Randomize Answer Options
What it does: Shuffles the order of answer choices on retakes across the entire course.
How it works:
First attempt shows answers in your created order
If learner retakes the course, answer positions are randomized
Works in conjunction with "Require correct answers"
Prevents memorization of answer positions
Best for:
Courses learners may take multiple times
Preventing answer pattern memorization
Compliance training with regular refreshers
Note: This setting only affects retakes of the entire course, not individual quiz attempts within a single session.
Quiz Analytics & Performance Tracking
What You Can See
Course creators can track comprehensive quiz performance data:
Overall performance:
Total number of learners who answered
Percentage who answered correctly vs. incorrectly
Individual learner names and their responses
Answer distribution:
Breakdown by each answer option
Percentage selecting each choice
Number of learners per answer
Device breakdown:
Performance by device type (laptops, other small screens, etc.)
Helps identify if certain formats cause confusion
Accessing Analytics
Navigate to your course Analytics tab, then scroll to individual quiz cards to see detailed breakdowns showing:
Correct percentage with learner count
Incorrect percentage with learner count
"Show distribution by answer" for granular insights
Use this data to identify knowledge gaps, confusing questions, or areas where learners consistently struggle.
Managing Quiz Results
Reset Quiz Results
Location: Quiz Settings → "Reset quiz results" (red text link)
What it does: Permanently deletes all learner quiz scores for the selected quiz (or all quizzes in the course).
⚠️ Critical warnings:
This action cannot be undone
Affects ALL learners who completed the course (no individual learner reset option)
If course is part of a Learning Path, resetting quiz results also affects Learning Path analytics
Optional: Check "Also delete results for ALL quizzes in this course" to reset everything at once
When to use:
Quiz content was updated significantly and old scores are no longer valid
Testing phase is complete and you want to clear test data
Course was updated and you need fresh baseline analytics
When to avoid:
Individual learner requests a retake (not possible - affects everyone)
Only want to reset one learner's progress (not supported)
Learning Path analytics are important to preserve
Troubleshooting: Prepopulated Quiz Answers
Why Quizzes Show Previous Answers
The issue: When multiple people use the same device to access a 7taps course, they see the previous person's quiz answers already selected.
Why this happens: 7taps remembers learner progress to create a seamless experience. This works perfectly for individual devices but creates confusion on shared devices.
How answers are stored:
Link/QR code sharing: Answers stored via device cookie (browser-based)
Other sharing methods: Answers mapped to individual learner via unique link
Purpose: Allows learners to pause and resume without losing progress
The Solution: Kiosk Mode
Kiosk mode is specifically designed for shared devices like:
Retail store tablets
Manufacturing floor kiosks
Trade show displays
Training room stations
Front desk check-in devices
How kiosk mode works:
Clears all answers automatically after each session completes
Each learner gets a fresh, blank course
No manual clearing required
Prevents seeing previous learner responses
To use kiosk mode:
Share your course using kiosk mode sharing option
Each learner accesses the course via the kiosk link
When they complete or close the course, answers automatically clear
Next learner sees a blank course
Alternative: Manual Browser Clear
If you're not using kiosk mode, learners can manually clear prepopulated answers by:
Clearing browser cookies for the device
Using a different browser
Using incognito/private browsing mode
Note: These manual methods are temporary fixes. Kiosk mode is the recommended permanent solution for shared devices.
Best Practices for Effective Quizzes
Choosing Your Quiz Approach
For engagement and reinforcement (recommended):
Place quizzes before or during teaching, not just after
Use questions that spark curiosity: "Guess how many..." or "What's the biggest reason..."
Write feedback that delivers insights, not just "correct/incorrect"
Include surprising facts or counterintuitive information
Ask reflection questions about learners' own experiences
Create scenario-based "what would you do?" moments
For knowledge assessment:
Place quizzes after you've taught the content
Ensure questions test specific facts or procedures
Use clear, unambiguous correct answers
Provide explanatory feedback for wrong answers
Consider using "Require correct answers" for critical content
Question Design
Keep questions concise and focused:
Test one concept per quiz card
Use clear, unambiguous language
Avoid trick questions that test reading comprehension rather than knowledge
Write realistic scenarios:
Base questions on actual job situations
Use language your learners encounter daily
Make incorrect answers plausible but clearly wrong
Answer Options
Create meaningful distractors:
Incorrect answers should represent common misconceptions
Avoid obviously wrong options
Make all answers similar in length and structure
Limit choices strategically:
3-4 options work well for most questions
Use all 5 options only when necessary
More options increase difficulty (but also cognitive load)
Feedback Comments
Use comments to reinforce learning:
Explain why the correct answer is right
Address why incorrect answers don't work
Provide additional context or resources
Keep comments brief (1-2 sentences)
When to use "Multiple comments":
Complex topics requiring detailed explanation for each option
When incorrect answers represent specific misconceptions
To provide tailored feedback paths
When a single comment is sufficient:
Simple factual questions
When all incorrect answers have similar reasoning
To keep the experience streamlined
Quiz Placement
Strategic positioning within courses:
Place quizzes after teaching the concept
Use early in the course to activate prior knowledge
Include at the end to assess overall retention
Space multiple quizzes throughout longer courses
Common Questions & Misconceptions
Q: Can learners retake quizzes if they get them wrong?
No, not individual quizzes. Once a learner submits an answer, it's locked in. They cannot change their response.
Exception: If "Require correct answers" is enabled, the same quiz reappears until answered correctly - but this happens within the same session, not as a true "retake."
Workaround for retakes: Learners would need to access the entire course again (only fresh with kiosk mode), but this creates a new completion record rather than updating the original attempt.
Q: Can I add background images to quiz cards?
Yes! On paid tiers, you can customize quiz cards with background images to make them more visually engaging.
Image options available:
Upload your own images or GIFs - Custom visuals that match your brand
Giphy Library - Fun gifs and images
Unsplash library - Professional stock photography
Shutterstock library - Premium stock images
Recommended image dimensions: 720px x 1200px for optimal display across devices.
Customization controls:
Add/Change image - Select or upload your background
Overlay toggle - Add a dark overlay to improve text readability over busy images
White text toggle - Switch text color to white for better contrast
Remove - Clear the background image
Tips for effective poll backgrounds:
Choose images that relate to your poll topic without distracting from the question
Use the overlay feature if your image makes text hard to read
Test on mobile devices to ensure readability
Keep accessibility in mind—ensure sufficient contrast between text and background
Q: Why is my quiz pre-populated with answers?
When you preview or test your own course, 7taps remembers your previous responses. This is normal behavior.
How 7taps remembers answers:
Personalized links (email, Slack, MS Teams, SMS, WhatsApp): Answers saved per learner link
Static links (QR codes, website links): Answers saved per device/browser
First-time learners always see fresh, unanswered quizzes. Only you (the creator who previously tested it) or returning learners see pre-populated answers.
To see a fresh quiz yourself:
Open the course in incognito/private browsing mode
Use a different device that hasn't accessed the course
Use a different browser
To reset quiz data for all learners:
Go to Settings in your course
Click "Reset Quiz" to clear all learner scores
Or reset individual quizzes from the quiz card menu
⚠️ Warning: This action cannot be undone and affects ALL learners.
💡 Best practice: Download reports before resetting to preserve historical data.
Q: Why can't I reset quiz results for just one learner?
The reset functionality is course-wide by design, affecting all learners who completed that quiz. There's no option to reset individual learner progress.
Why: 7taps tracks quiz performance at the course level to provide aggregate analytics. Individual resets would compromise the integrity of this data and course completion tracking.
If a learner needs a fresh attempt: Consider whether kiosk mode sharing is appropriate for your use case, or factor retake limitations into your course design from the start.
Q: Does "Randomize answer options" help prevent cheating?
Partially. Randomization prevents learners from memorizing answer positions (e.g., "the correct answer is always the third option"). However, it only applies to course retakes, not within a single session.
More effective anti-cheating strategies:
Use scenario-based questions requiring understanding, not memorization
Create multiple quiz variations for different groups
Combine quizzes with other assessment methods (Submit cards, Role-play cards)
Q: If a quiz has 3 correct answers and a learner selects 2, do they get partial credit?
No. 7taps uses all-or-nothing scoring for multiple correct answer quizzes. Learners must select ALL correct options to receive credit.
Why: This ensures learners demonstrate complete understanding of the concept. Partial credit could allow learners to pass without fully grasping the material, particularly problematic for compliance or safety training.
Q: Can I see which specific answers individual learners selected?
Yes. The analytics show you both aggregate data (percentage selecting each option) and individual learner names with their chosen answers.
This transparency helps you identify not just who got it wrong, but specifically which misconceptions or knowledge gaps exist across your learner population.
Q: Do comments appear only for wrong answers?
No. Comments appear after learners select ANY answer, whether correct or incorrect.
This is true even if you only write one comment for the quiz - that single comment shows regardless of the answer chosen. To provide different feedback for different answers, enable "Multiple comments" in quiz settings.
Q: Will resetting quiz results notify learners?
No. Resetting quiz results happens silently on the backend. Learners are not notified, and their access to the course is not affected.
What learners will see: If they access the course again after a reset, they'll start with a clean slate - no indication their previous scores existed.
Q: Can I change a quiz question after learners have completed it?
Yes, you can edit quiz content at any time. However, this does not automatically reset existing learner responses.
Consider: If you make significant changes to a quiz question or answers, you may want to reset quiz results to ensure analytics reflect the updated content rather than the old version.
Q: Can a learner skip a quiz and still complete the course?
No. Quiz cards are required in order for the course to be completed.
Getting More Help
Have questions not covered in this guide?
Contact our support team by clicking the help button in your 7taps dashboard, or reach out to us at support@7taps.com. We're here to help you create effective quizzes that drive real learning outcomes.